Panera Bread

Mindy Nelson

I have frequented this Panera location many times over several years. Unfortunately, during the last year the customer service had declined significantly. The last four visits to this location were problematic. For three of the visits, significant items were wrong with our order: wrong sandwiches, soups, or items missing. For the last visit the restaurant was almost empty. After my previous visits I was worried about my orde accuracy so I used the kiosk for the first time. Paid for the food and sat down at the table with my buzzer. After twenty-five minutes we did not have food. I went to the counter and they had no record of the order even though our catd had been charged. Also, the cashier did not believe we had even ordered food. Showed her the charge on our card from credit card app and still she was hesitant to order our food. Had to wait another fifteen minutes for our food. Unfortunately, this Panera is permanently off our list.

Arland Fawn

The cafe lobby doubles as a homeless shelter. This Panera Bread has a standard good staff and serves standard good food, however be aware that seating inside the lobby is limited because management allows homeless people to live there. Literally from open to close the same homeless people will take up the same booths every day of every week all year long. This cuts back on seating availability for paying customers. Please be aware of this if you plan to dine at this location in the year 2022.

Joan Duru

I just wanted a loaf of bread 😑 This is how it was provided. I do enjoy this location, but sometimes we really have to ask ourselves; am I really getting great customer service? Is it difficult to keep the slices of bread.....together?

Emi Shar

$5 for this little tiny cup of yogurt. I get inflation and running a business but the cup isn’t even full and I have one strawberry and a couple blueberries. The sticker says that this is 14 grams of protein but this is a quarter of the serving that it should be and is a quarter cup of yogurt AT BEST.