Zócalo

Category: Mexican restaurant in Kansas City, Missouri

Address: 620 W 48th St, Kansas City, MO 64112, USA

Phone: +18167565555

Opening hours

Sunday: 10AM–10PM

Monday: 11AM–11PM

Tuesday: 11AM–11PM

Wednesday: 11AM–11PM

Thursday: 11AM–11PM

Friday: 11AM–11PM

Saturday: 10AM–11PM

Reviews

Heather Barbie

Jul 4, 2022

Food was delicious, service was slow. I'd definitely go back for the food though. Pictures attached.

Cindy Layman

May 8, 2022

My daughter-in-law made reservations for 10 of us on Saturday night for a birthday dinner. We wanted 7:00ish, they said they could do 8pm. We'll take it, no problem. We get delayed and she calls to let them know we're running a little late (15-20min) and they move it to 8:30. The man tells her they don't have her reservation and is blatantly rude to the point she is visibly upset. I've really wanted to try the food so we go anyway. Four of us arrive and wait by the host stand and get no acknowledgement. A server is working a couple of tables to the left and ignores is. Others are in the bar and patio area. The majority of the inside is empty. The remaining six arrive, and we have 2 infants, so it's a good size group at the front now. Nothing. My husband goes to the bar to see if there a host. The bartender is rude as well but says they have a hostess. A few more minutes and the hostess rushes out from the back. We get seated. This is a solid 10 minutes just to be seated in an empty restaurant. We get situated and order drinks and apps. Our server leans against the wall and types our orders into her handheld. What do you want? What do you want? What do you want? 10 times. She could not have been less interested in this group of great tipping service staff. My order was incorrect and she argued with me that it was the same as my daughter in laws. It's the same, it's the same. That's great but I didn't order the same thing. The steak and gorgonzola in front of me isn't the portobello and goat cheese I ordered. I literally had to argue with her. I received my replacement order and my husband was still waiting on his beef fajitas. He didn't get to eat with the rest of us as we were already finished, we had his packed to go. His beef wasn't the same as my son's beef in his fajita trio. This should have been a lively group of drinkers celebrating a huge family weekend but the service across the board ruined the evening. The food was delicious and my husband and I will be back to try again but our out of town guests won't get that chance. The one food runner we had was the best employee we came across. He ran a couple of plates but at lest he had a friendly smile. The 2 stars are for the food. If it wasn't such a big group and later in the evening we would have left after 8 minutes of not being acknowledged at the front door.

Brian Rosenfeld

Apr 30, 2022

Hosted a party of 20 here on a Tuesday night and it was an all around great experience. Moira and her team took great care of us and made sure our Herradura Cucumber and Mint Margaritas El Jimador Anejo Old Fashioneds were delicious. The tacos were great, but the jalapeño poppers were my favorite. I'll definitely be back to enjoy the patio.

Kevin Smith

Apr 19, 2022

The chips and salsa were great. The atmosphere was just as decribed and it was a great environment for brunch. To bad it was raining becuase the patio looks like a great place to eat. As again I had the salad and it was great. Everyone within our party looks to have enjoyd the time. The food came out very timely and was delicious

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Questions & Answers

Does carry out close before the restaurant?

Kathleen Gregg | Sep 4, 2018
Cory Smith | Jul 5, 2022

Carry out closes when the kitchen closes, generally 10pm

What are the Covid safety practices like here?

Anonymous | Sep 3, 2022
Denise Mulkey | Sep 3, 2021

Same as any other restaurant. One of the servers there took a pitcher filled with mimosas off of our table after it sat the for over 30 minutes and then went around sharing it with other tables within the restaurant. That's the only thing I saw that was unsanitary at that place.

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