NORMS Restaurant

Robert Crockett

Large portions and good prices. Food came out pretty fast. Quick service.

David

Norms is good no doughty. My only issue is with the waitress that served me took my/our order by memory without writing anything down and when the food came, it was a mixed order. She appalagised and the order was fixed. However, when it was time for the bill. I got a bill for those items that I didn't order plus what I actually ordered. All I can say for anyone out there to always check your bill. And, the other problem. That falls on management to better train their employees correctly. I been going to this same Norms restaurant for 31 years now and never seen a waitress try to memorize an entire two person order without having to write it down. Writing the customer's order down insures there are no mistakes made and keeps track to who is who when serving a magnitude of people like at this location and it was a crowded early afternoon. My tip was a penny. That is my own personal message to what one mistake to another comes down to and I'm sure waitress depend on good tips as well. But if Norms wants to keep there good name ( at least at this location), better customer service has to be presented. I work for UPS and understand that my customers that I serve deserve outstanding service. That is why a order form was invented and should be used. I hope my next trip to Norms proves to be an improvement with my/our order.

Hector Arellano

Not worth the price. Prices, are equal to Denny's but not the quality. The food is not as good either. The environment is just like eating at the flea market., And the service is very plain and simple . Definitely not coming back

Loretta Hayes

Portion sizes are good so we always need to-go boxes. We did find out that the Top Sirloin is better than the New York steak.