Tri-County Mental Health Services

Cheyenne Hunter

I went to them as a teenager and was misdiagnosed for around a year and they just kept telling me i just had to wait for the meds to work so i went to a different place and received the correct diagnosis and was told they should have known by my reaction to the meds they had misdiagnosed me

John Frank

Been going here since I was 18, recently changed doctors and decided it was finally time for a review of my experience. Front of desk staff is always friendly and easily the best part of this clinic. They are understaffed and work very hard so massive shout out to them. Pharmacy is competent and hard working too. The discounts on medication are much appreciated. As for the doctors. The ones that manage to stick around are bottom of the barrel, the good ones find better places to work asap. If you go here prepare to have meds pushed on you and most likely end up with an improper diagnosis. Let's just say my quality of life has been better since I've been seeing more caring mental health services.

a google user

When I began at Tri County I was told my service would be free of charge. Since then they have tried to say differently and now they are saying they can not see me at all after being a patient for several years. When I had Insurance they used it and then tried billing me for the rest. I have tried multiple times to discuss this with Tri County only to be passes off to another person 4 times now and have not heard back. It appears as though it is NOT about the patients health, but the county pocket book! I pay my portion included in my annual real-estate bill for mental health! My doctor and some of the staff are uncaring and insincere. My appointments have been cancelled in the past without my knowing, the switch board operator is very unprofessional, my calls (not all of them) have gone unanswered, as to leave a message is required even just to make an appointment. When I tell them (my doctor and the nurse) I am having a problem, nothing is done about it!

Anne R

First attempted to get help for my son in late October of 2019. The ER he had gone to claimed they were the only folks in our area he could get help from. I went in and was forced to speak to three different people before they decided they could do nothing for us. When Covid took off, and Zoom appointments became a thing, I called back- this was fall of 2020, I spoke with someone who thought they might help my son, or maybe connect him with case management, and then my son spoke with someone else on the phone and then I spoke with several different people, and then my son and I filled out lots of forms that said I could help him and then we waited for a call back for an appointment- for a zoom appointment. And it didn't come and so I called- which according to the many, many forms my son and I filled out- that was ok. And then someone said they would get back with us. And then we had an appiontment and then it was cancled by an automated voice mail and then I called back and someone said they would call us back and they didn't and so I called again and then when we got a call back it was a nurse practitioner who claimed (1) he could not have a zoom call with a physician and (2) I had no legal right to help my son. It was an exceptionally bad two year experience. Local mental health agencies are in general pretty dysfunctional and terrible. I think it was the cheeful, self-satisfied tone of voice from the last woman I spoke with explaining to me, I had no business helping my son that was so hurtful we chose to give up. It was/ has been a really, really hateful, impossible experience. I'm taking the time to write this review because this past spring Tri-County sent us a form asking for our feedback and there isn't enough space on the form to explain how bad it was.