JCPenney

Category: Department store in Palm Desert, California

Address: 72900 CA-111, Palm Desert, CA 92260, USA

Phone: +17603461511

Opening hours

Sunday: 11AM–7PM

Monday: 11AM–8PM

Tuesday: 11AM–8PM

Wednesday: 11AM–8PM

Thursday: 11AM–8PM

Friday: 10AM–9PM

Saturday: 10AM–9PM

Reviews

bere

Aug 22, 2022

Don't recommend goin there. One of the workers there pockets money. I payed for my items in cash while this lady charged my jcpenny account. Now i get a late to date payment for the jcpenny account.

Christina Laster

Jul 21, 2022

Glad to know that there's still an old school store around. I remember JCPenny from my childhood and now have one to share with my children. My 11 year old son likes this store and especially being able to see there's a traditional family photo place inside.

Summer Miller

Jul 7, 2022

Not a bad store but the bathrooms down by there so photo studio and salon are disgusting!

Farzee Tahbaz

May 26, 2022

I went to the salon yesterday Lisa did my hair. It was a good experience Thank you Lisa for doing such a great job

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Questions & Answers

On what floor is customer returns

Gloria Savin | Sep 4, 2019

Melba M | Sep 4, 2019

First floor.

do u have curtains in store

Nancy Lafranchi | Sep 4, 2019

red treeward | Sep 4, 2019

green and orange polyester sheers are on sale

Do you carry wrist watch batteries and do you put them in?

Mary Kaplan | Sep 3, 2021

Daniel Velalicea | Sep 3, 2021

I'm sure they do but I'd honestly just goto fast fix..it's upstairs across from the food court..

Can I return an online order here? And if I am unable to get an exchange because they don’t have that item in stock will they give me a refund or a gift card Credit ?

sherrie josephson | Sep 3, 2020

Robert Schuppert-McDonald | Sep 3, 2020

I've returned online orders but I believe I took them to catalog on lower level.

I heard the Westfield mall store in Palm Desert is closing soon is this true?

Mark Peterson-Estrada | Sep 4, 2019

Bent Z | Sep 4, 2019

I don't know about that but last week when I went to shop for my child's back to school clothes alot of stores are closing do to high lease...and that's very unfortunate..

Do they sell plantation shutters?

Marla Hicks | Sep 4, 2019

Daniel Herrera | Sep 4, 2019

Yes they do

I would like to see robes for ladies

Carolyn Orr | Sep 4, 2019

JK A | Sep 4, 2019

How can we make a payment to you from Canada?Can't do it thru Synchrony bank.

orville ferris | Sep 4, 2018

Kara Fazen | Sep 4, 2018

They take Canadian credit/debit cards.

I bought a TV stand on the JC Penney website. Can I return it to the JC Penney store for a refund, at the Westfield Mall in Palm Desert ? Thanks, David

David Moss | Sep 4, 2018

Kris smith | Sep 4, 2018

Yes

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