Rolex Boutique Tourneau South Coast Plaza

Category: Watch store in Costa Mesa, California

Address: 3333 Bristol St, Costa Mesa, CA 92626, USA

Phone: +17142418088

Opening hours

Sunday: 11AM–7PM

Monday: 10AM–8PM

Tuesday: 10AM–8PM

Wednesday: 10AM–8PM

Thursday: 10AM–8PM

Friday: 10AM–8PM

Saturday: 10AM–8PM

Reviews

Leung Kin Wai

Jun 12, 2022

The south coast plaza Rolex Boutique is absolutely a great place for buying Rolex . Finally is totally worth for the waited time. I been in store couple times!!!!! I’m truly truly Glad to met Christina Wong, she is professional with incredible knowledge skills . Christina took her time to explain each Rolex detail with me. She is More than Professional + super Friendly and very Helpful. 5 stars ⭐️ customer service ❤️🙏🏻 Basically any questions you have when you enter the store Christina will definitely can help you out. After I purchased my Rolex I find out she actually speak Cantonese. I got my First Rolex with such a great experience and memorable. I am looking forward for next time. I knew some people being upset about the waiting list for Rolex ,But I think Rolex is definitely worth for the wait. If you agree with me Rolex is a piece of ART . I will definitely come back, because I’m in love with Rolex.

Michael Tran

Feb 19, 2022

Been to several other boutique store's in DC and NY and this one is by far the best. Ali's services are second to none; prompt, diligent and was able to get exactly what I wanted. My family buys watches here often and I expect that this location will always be my choice go-to for future purchases. A comfortable, great experience. Highly recommended!

Sara Ambrocio

Feb 8, 2022

If I could give more than five stars to this store I would. After being on waiting lists for almost two years and even traveling to France this past November looking to purchase my first Rolex watch, I grew tired of waiting. I decided to go mid December to Rolex South Coast Plaza and try once again. I was assisted by Sarah who is so professional and kind. She promised me to help me in getting the watch of my dreams even without having a purchase history. After a little more than just a month, I got a call from her yesterday to let me know that my watch had arrived! What a beautiful surprise before Valentines. Sarah, I have no words to express my gratitude. You are amazing!!💗

madel Estrella

Jan 24, 2022

My husband and I went to Rolex South Coast Plaza to purchased my first Rolex back in June 2021. We were greeted by Kathy Pham who graciously assisted us to special order the perfect Rolex for me. Even though I had to wait 7 months to get it, at the end the wait was worth it. I got the Rolex of my dreams and I couldn’t have got it if it weren’t for Kathy’s helped and patience all these months. Thank you Kathy for making my first Rolex purchase a memorable one, I couldn’t be more happy with it.

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Questions & Answers

do you take trade-ins

Joy Ivy | May 6, 2022
Behnam Shahossini | May 6, 2022

Yes

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Hi! I've been wanting to purchase a lady just watch. Somebody told me that it will take 2 years waiting time and I will be on the wait list? Is this correct info. I live 4hrs away from LA. I don't want to drive to the store for nothing. Thank you.

Rochelle Marie Plemons | Nov 7, 2021
Rolex Boutique Tourneau South Coast Plaza | Nov 7, 2021

Dear Ms. Plemons: Thank you for your message. We would be pleased to connect you with a Rolex Sales Professional who can review with you available selections. Please share your contact information at https://www.tourneau.com/customer-service/contact-us and we will be certain to contact you. Please note that purchases of new Rolex timepieces must be transacted in our store location. We do not accept telephone or online orders for new Rolex timepieces. We look forward to hearing from you. Your Rolex Boutique Tourneau South Coast Plaza team

Hello, I am interested in purchasing a lady Datejust from Rolex, in steel and yellow gold with a silver dial. Do you have it ? Could we organize a local delivery if I wire you the money? Thank you for your answer

Antonio Cruz | Sep 3, 2021
Rolex Boutique Tourneau South Coast Plaza | Sep 3, 2021

Dear Mr. Cruz: Thank you for your message. We would be pleased to connect you with a Rolex Sales Professional who can review with you available selections. Please share your contact information at https://www.tourneau.com/customer-service/contact-us and we will be certain to contact you. Please note that purchases of new Rolex timepieces must be transacted in our store location. We do not accept telephone or online orders for new Rolex timepieces. We look forward to hearing from you. Your Rolex Boutique Tourneau South Coast Plaza team

What are the Covid safety practices like here?

Anonymous | Sep 3, 2022
Rolex Boutique Tourneau South Coast Plaza | Sep 3, 2021

Our location follows all of the recommended guidelines to ensure the safety of our clients and store associates. We have implemented the following: A face covering must be worn at all times. Sneeze guard stations have been installed for appropriate protection when working with clients. Maintain social distancing of 6 feet. All sales and service professionals must wear gloves. Timepieces and surface areas are disinfected after each client interaction. Maximum person capacity is observed based on number of employees and clients in-store. Should you have any further questions, please do not hesitate to contact us again.

Where are yo u located? fishion Islend, or South coast plaza?

Edwin Isenberg | Sep 3, 2021
Michael Lin | Sep 3, 2021

Last I heard from one of the employee is that all repair work will be shipped out to their repair center.

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