Carter's

Category: Children's clothing store

Address: 8960 Apollo Way, Downey, CA 90242, USA

Phone: +15624010007

Opening hours

Sunday: 9AM–6PM

Monday: 10AM–7PM

Tuesday: 10AM–7PM

Wednesday: 10AM–7PM

Thursday: 10AM–7PM

Friday: 9AM–9PM

Saturday: 9AM–9PM

Reviews

Julia Marie (Jmarie)

Mar 3, 2022

Great customer service, and a vast selection of clothes, shoes, accessories, for children.

Estella Pedroza

Feb 2, 2022

Was there to pick up some tshirts. For some reason my phone did not let me notify that I was outside waiting. I got inside to fine out the tshirts were 9.00 at store , I had purchased them at 16.00 . I got a refund, but I guess prices are more for online orders or lazy people. From now on I will shop in store and save some money.

Rama Haridas

Oct 21, 2018

The collection of clothes is pretty good, although sometimes they feel repetitive. The quality of the merchandise is unquestionably amazing and there is always some or the other sale going on.. This location does not get very crowded so one can shop in peace. But the staff seems pretty confused sometimes about store timings. I was once inside the store and at 8pm I was told that the store is now closed even though I had asked beforehand and was told that the store will close at 9. Also, last week I called them to confirm store timings for labor day and was told 9 but when we reached at 7.45 or so, we were told that the store will be closing in a few minutes.. Other than this, I would say that this Carter's store location is a pretty good place to shop for your kids..

Rubi Garduno

Oct 9, 2018

I love Carters & Oshkosh clothes and their stuffed animals. My favorite store for my kids clothing because their clothes is really soft, stretchy and true to size. I've never bought something I didn't like from here or that was defective. The racks are always organized and the store is always clean, the store associates are really nice & helpful too I've never had problems here. :)

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Questions & Answers

How do I return my order?

Carter's | Sep 3, 2021
Carter's | Sep 3, 2021

It’s easy to return it to one of our 850+ stores within 90 days. However, you cannot return your items Curbside, you must come into the store. If you're a Rewarding Moments(TM) member, no receipt needed! To return by mail, simply print a return label from MyAccount.

How long do I have to pick up my order?

Carter's | Sep 3, 2021
Carter's | Sep 3, 2021

You will have 14 days to pick up your order. If you can’t pick up your order within this 14-day window, we’ll cancel it and refund your purchase.

Are masks required for in-store shopping?

Carter's | Sep 3, 2021
Carter's | Sep 3, 2021

Yes, they are required for all shoppers and employees at all of our stores.

Who can pick up my order?

Carter's | Sep 3, 2021
Carter's | Sep 3, 2021

You or whoever you designated as your pickup person while ordering can pick up your order.

What do I do when I arrive at the store?

Carter's | Sep 3, 2021
Carter's | Sep 3, 2021

For Curbside: Park and call! When you arrive, open your email confirmation and call us. Pop the trunk and we'll pack it up. Contact free! For Pick Up Today: When you arrive, head inside and head to the cash registers with your email confirmation ready. Should be super quick!

When will my order be ready for pickup?

Carter's | Sep 3, 2021
Carter's | Sep 3, 2021

Most items will be ready for Pick Up Today / Curbside Pickup within two hours of the time you place your order online. We'll send you an email when your items are ready for pickup. Place your order 2 hours before close for same-day pickup.

What are you doing to make sure I'm safe when I order Pick Up Today or Curbside?

Carter's | Sep 3, 2021
Carter's | Sep 3, 2021

Employees sanitize their hands after each customer interaction and wear a mask during the entire process of fulfilling your order. When the associate brings your order to your car, they will place your order in the trunk or backseat to comply with social distancing.

What are you doing in-store to keep customers safe?

Carter's | Sep 3, 2021
Carter's | Sep 3, 2021

We are doing the following to keep you and your family safe: frequent cleaning, capping the number of guests in-store, and available face masks and gloves for you and our store teams.

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