Ulta Beauty

morfire16

This is my favorite Ulta. The store is a decent size and nicely organized. I always enjoy my trips even though I always spend more than I had planned. 😆 I find the staff to be helpful and nice. And the 1 time I had and issue the company when above and beyond to make it up to me.

Joanna H

Had a really bad experience today at the Ulta in Rancho Santa Margarita. I came in within 10 minutes of them closing and just needed to exchange a foundation product when the manager came over she told me that she is not working at a bougie make up counter and can't color match me and that my guess was as good as hers. I didn't want to get color matched, all I wanted was help on exchanging a foundation that was similar to the one that I had because they were sold out of that one. She was extremely rude to me when I didn't even ask her to color match me. Her coworker said I'm not good at this let me get my manager and that was the FIRST thing the manager said to me.. I wasn't asking to be color matched at all just wanted a foundation brand similar to the one that they were sold out of. I actually ended up crying in my car after this experience that's how mean she was. So disappointing because I was helped by really nice employees the last time and the manager this time really ruined any chance of me wanting to go back there.

Debby Kerner Rettino

Good selection of cosmetics and hair tools, and assistance is easy to get, IF you are in pricey side of store. 20% off ses are worth waiting for when you can save on gift items and regular stock for your own needs. I prefer to shop here for my products.

Jeanette Marmo

Service here is always professional and courteous. The store is beautifully maintained and their shelves are well stocked and the merchandise is displayed for eye appeal as well as easy access. This is fast becoming my go to store for all my cosmetic needs. Also, unlike Sephora you are able to use your points towards purchases rather than having to settle for something that you don't really need.