Party City

Adele Gomez

I can honestly say this is the only party city you can call where they won't hang up the phone on you , I live in Pembroke Pines and I go to the one in university or pines, but I have to go all the way to Miami lakes, because the staff is friendly, I just think party city need to revised their customer service, is ashamed that such a big company don't select their employees more carefully, I am giving 5 stars because sometimes there is too many things on boxes and yes employees are more into stocking or task than helping costumers with questions, only some take the time to walk you and show you, but overall I never have a bad experience in this location, also they are cleaner than other party city stores in broward area.

Briana Wilson

The manager was so rude , dismissive and unhelpful. Probably racist too. The misery was seeping through her mask! She needs to work at a funeral home and not a party store. I won’t ever shop here with their lame selections and even more lame service.

Jasmine Ismail

Super long line to pay so if your in rush don’t even try lol. But other than that the few employees there are really helpful. They have a great selection of balloons and decorations 🥳

Brittani H

The staff is AMAZING!! It was only two girls working in the morning and they did very well with multi tasking between making balloons and still cashing people out and being very polite to everyone . A girl name Bridgette blew my balloons up and was so nice about it even though the store was busy she was helping everyone ! And the store was very clean . She even stopped just to help me find the confetti I needed . Thank you so much for such amazing customer service