Panera Bread

Matt Cornell

Overall like Panera but have had bad experiences most times I order on the app and use curbside pick up. This time I said I was here on the notification they send and waited about 20 minutes until I just went in. I told them I was waiting and the women said she didn’t see my car type even though it was directly in front of the door and the only one in the spots. She said she went out multiple times but I know she didn’t because I was in front of the door and she didn’t walk out once. Coffee I got here also just sucks. Still like Panera overall but this location specifically kinda sucks.

Michael

I go to many Panera Bread Company's, this is by far the worst experience I have had. It is 1130a.m. and they seem to be staffed, I counted 6 people at least. I stood at one register for a couple minutes and not one person said anything. I finally walked to another register, waited another minute to be helped. They are out of almost all bagels, no joke, the shelves are bare. All the muffins are out of stock, and most of the juices are empty..maybe they got really busy this morning. Culture is definitely an issue as well.

Kelsey Hosea

Amiya, the store manager, leads with the worst attitude and professionalism I have ever experienced as a business owner in this neighborhood. This lack of cadence, problem solving & customer service skill set is a cancer to the team and sets a terrible example for any employee who may want an upper management position with the company. She most definitely needs more training on how to solve issues with Grace, professionalism & emotional maturity. Direct feedback is the only way to manage the performance of a manger. Understand that a franchise business impacts their bottom line through repeat business and the stores success is in the hands of someone without the proper training to lead with excellence.

Karley

Soo yummy! We ordered 2 soups and 2 sandwiches for $50 total for two people but after receiving our food we realized we were paying for higher quality ingredients. The chili was slightly spicy but super yummy! The Seasonal Autumn Squash Soup was AMAZING and french onion was just as tasty! The mac n grilled cheese was tasty until we bit into the middle and noticed it was very cold. They immediately made us fresh sandwiches on the house! Highly reccomened with lots of vegetarian options!