SureStay Plus Hotel By Best Western Lehigh Valley

Angela G

Floors were sticky almost like cleaning solution was still all over them. Beds were ok…but the bedding was thin and the pillows, if you can call them that, will definitely give you a kinked neck. They were like Disintegrated cotton. Bathroom door jammed every time you closed it. Had to pull it repeatedly to open. No vents that worked in the bathroom either.Took a hot shower which caused the paint on the walls to bubble and the entire bathroom was soaked. Breakfast is like gas station food. Microwave sandwiches, bagels, muffins,yogurt and cereal lol.The pool was decent and the staff was nice though.

Chelsie

Overall terrible experience. Staff were less than helpful. Had to ask for towels multiple times, rooms were dirty. Our room was damp and left our sheets feeling wet the entire two days. Price sheet shows they had roll away beds. We asked multiple times and no one would flat out say no until last minute they said it was a fire hazard even though you could see them in the house keeping areas. Had to bring family to hotel at 4:30 in the morning, our room key had already locked us out to get back into buildings and rooms, check out was 12:00 pm. Do not recommend staying here.

Gabrielle Martinez

Was very disappointed. Such cheap pricing for a certain reason….the photos online are very misleading. The moment I got into my room there were dead spiders all inside the curtains the moment I opened them. Furthermore had to keep them close. Then went to the lamps and saw massive spider webs all over the lamps attaching to the walls, very disgusting and automatically knew the staff does not clean anything in these rooms or try to check to clean anything. Also had tiny flys flying everywhere in the room. I opened a banana for 3 seconds and a fly flew into it already. The room was overall just very disgusting. Would not stay here again.

BULLYMOM

We stayed here for a dog show. We had trouble with loud guests in the AM twice. Screaming, banging doors etc. We switched rooms the next morning. The first room the clock and phone didn't work, but the room was very clean. The second room was much better and bigger. The management took the price off one night from our bill!