Massage Envy

Category: Massage spa in Miami, Florida

Address: 900 S Miami Ave, Miami, FL 33130, USA

Phone: +13059956080

Opening hours

Sunday: 9AM–10PM

Monday: 9AM–3PM

Tuesday: 9AM–10PM

Wednesday: 9AM–10PM

Thursday: 9AM–10PM

Friday: 9AM–10PM

Saturday: 9AM–10PM

Reviews

Nicolas Mantovani

Aug 22, 2022

I am very surprised about how many bad reviews this place has. Although this is not a 5 star spa, massages here are very good. I tried Doris and she is really amazing, She did a wonderful job on my back and neck. Front desk staff is also pretty friendly, no complaints . Sandra is very efficient with the appointments ! I also tried their facials and are also very recommendable. Great for the money!

Margaret Bryant

Aug 2, 2022

I got a membership this year as a dancer to help with my lower back and a lot of tightness and my first couple of massages I got I wasn’t impressed and wished I had not purchased my membership but I asked the front desk staff to recommend someone better for deep tissue specifically and they were the upmost of helpful and extremely kind . They recommended Madelayne and I don’t think I will going to anyone else anytime soon she is absolutely wonderful and listens and pays attention to areas I say need the most work. I highly recommend her as a masseuse and I’m very glad the front desk recommended her. I also want to say they have the kindest people that work the front very pleased with my experiences recently!

Letty Ducos

Apr 3, 2022

Natasha is absolutely the BEST. She knows exactly where to treat and uses the right amount of firm pressure. Most therapists are afraid to really treat the lower back so not to make me uncomfortable.. but that’s where I need the most attention sometimes! She’s not afraid to do the work and keeps it super professional. I highly recommend, just communicate your preferences to her throughout your session.

K C

Mar 26, 2022

Doris is the best! I’ve been coming to her every month for about a year. She has many years of experience, is kind, professional, and reliable. She pays close attention when you tell her what areas of your body are giving you problems/any pain your having. She is also respectful about your time during your massage. For example, sometimes I’m in a talkative mood and sometimes I just want to take a nap. Haha. Her and her husband have given my mother and I a massage in the same room and they were so patient and thoughtful. She’s the reason I continue coming to this place. Thank you so much Doris!! My experience at the front desk is a different story. I’ve had issues with gift card, credits, and a few no-so-friendly encounters. Definitely not something you want to deal with after getting a relaxed massage. I’ve been told the manager/supervisor would reach out to apologize for an experience I had with a gift card issue but I never got the call. There is person that is helpful, professional, and friendly. But besides this one young woman, most of the time the people in the front seem to lack customer service experience. Even the manager on duty. Nevertheless, because of Doris, and because they have resolved my concern, I give them 5-star.

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Questions & Answers

How long is a facial?

Massage Envy | Sep 3, 2021
Massage Envy | Sep 3, 2021

Every session (whether massage or facial) includes 10 minutes for consultation, undressing and redressing (i.e. a 60-minute session includes 50 minutes hands-on, a 90-minute session includes 80 minutes hands-on, etc.)

How much does it cost to get a facial?

Massage Envy | Sep 3, 2021
Massage Envy | Aug 4, 2022

Non-Member Pricing, Accruals, and Member Additional pricing can be viewed on the location website page under the store hours. Please call the franchised location to confirm or clarify specific price details.

Does Massage Envy offer Facials?

Massage Envy | Sep 3, 2021
Massage Envy | Sep 3, 2021

Yes, this Massage Envy franchised location offers facials. However, not all Massage Envy franchised location provide facials and we recommend you view the franchised location webpage or call to confirm.

How much does a facial cost with a massage?

Massage Envy | Sep 3, 2021
Massage Envy | Sep 3, 2021

Yes, facials and massage can be purchased together. Pricing can be viewed on the franchised location web page. Please call the location to confirm or clarify specific price and service details.

Can I use my Massage Envy membership for facials?

Massage Envy | Sep 3, 2021
Massage Envy | Sep 3, 2021

Yes, Massage Envy memberships include massages, facials, and total body stretch sessions.

What does a facial include?

Massage Envy | Sep 3, 2021
Massage Envy | Sep 3, 2021

Facials are fully customized for each member or guest. Facial sessions consist of a skin analysis, deep cleanse, extractions, treatment and finishing products.

What is the youngest age a child can receive a facial or massage treatment?

Massage Envy | Sep 3, 2021
Massage Envy | Sep 3, 2021

Adolescents can receive a massage starting at 8 years old and facials at 12 years old. Franchised locations require a Minor Consent form signed by a parent or guardian. Minors may be required to be accompanied by a parent/guardian. Please contact your franchised location for further information regarding consents that may be needed.

Does a facial cost the same as a massage?

Massage Envy | Sep 3, 2021
Massage Envy | Sep 3, 2021

Yes. The fees for facials and massage services of the same time length are the same. There is an additional charge for advanced skin care services like Microderm Infusion and Chemical Peels.

How do I cancel my Massage Envy membership?

Massage Envy | Sep 3, 2021
Massage Envy | Sep 3, 2021

You can choose to cancel your membership after your initial contract term expires. You will need to contact your franchised location.

Are memberships required to book an appointment at Massage Envy?

Massage Envy | Sep 3, 2021
Massage Envy | Sep 3, 2021

Memberships are not required to receive a session at Massage Envy. Book your massage, facial or stretch session today!

Does a pre-natal massage have to be before or after a certain point in their pregnancy?

Massage Envy | Sep 3, 2021
Massage Envy | Sep 3, 2021

Its recommended that you wait until symptoms of severe nausea/vomiting and/or discomfort subside before scheduling a prenatal appointment. Please contact the franchised location for any questions regarding your pre-natal massage.

Does Massage Envy offer pre-natal massages?

Massage Envy | Sep 3, 2021
Massage Envy | Sep 3, 2021

Yes, franchised locations do offer pre-natal massages.

Does Massage Envy take walk-in appointments?

Massage Envy | Sep 3, 2021
Massage Envy | Sep 3, 2021

Yes, franchised locations do take walk-ins if appointments are available. However, it is recommended that you schedule appointment online or call the franchised location.

What does a massage include?

Massage Envy | Sep 3, 2021
Massage Envy | Sep 3, 2021

Every massage is customized to meet the needs of members or guests. Everyone’s body and needs are unique. Massage therapists customize each massage to address the areas that need attention.

How long is a schedule appointment?

Massage Envy | Sep 3, 2021
Massage Envy | Sep 3, 2021

Every session (whether massage or facial) includes 10 minutes for consultation, undressing and redressing (i.e. a 60-minute session includes 50 minutes hands-on, a 90-minute session includes 80 minutes hands-on, etc.)

Does Massage Envy offer couples massage?

Massage Envy | Sep 3, 2021
Massage Envy | Aug 4, 2022

Yes, most Massage Envy franchised locations do offer couple’s massages. Please call the franchised location to book an appointment and to confirm availability

Does Massage Envy have couples' rooms available for couples' massages?

Massage Envy | Sep 3, 2021
Massage Envy | Aug 4, 2022

Yes, most Massage Envy franchised locations offer couple’s rooms. Please call the franchised location to confirm availability.

Does Massage Envy have showers available for guest?

Massage Envy | Sep 3, 2021
Massage Envy | Sep 3, 2021

No, Showers are not available at Massage Envy franchised locations.

What Should I wear during my massage?

Massage Envy | Sep 3, 2021
Massage Envy | Sep 3, 2021

Your service provider will instruct you to undress to your individual comfort level. To learn more on what to expect please visit Massage Envy's What To Expect pages on the website.

How much is a Massage Envy gift card?

Massage Envy | Sep 3, 2021
Massage Envy | Sep 3, 2021

Gift cards for facials and massages can be purchase in at the franchised location or online. For service prices or to learn more please visit the Massage Envy website.

How much do massage memberships cost?

Massage Envy | Sep 3, 2021
Massage Envy | Sep 3, 2021

The cost of membership can vary by franchised location and are valid for all Massage Envy locations. Memberships include 1- 60 minute massage a month, or 60 minute facial, or 60 minute stretch session a month . Afterwards you can receive any additional services at the membership rate. Please view the franchised location webpage for rates or call and staff can answer your questions.

How much does it cost to get a massage?

Massage Envy | Sep 3, 2021
Massage Envy | Sep 3, 2021

The cost depends on the service. We encourage guest to view the franchised location website page to view pricing specifics. If you have any questions, please call the franchised location so they can help clarify your needs.

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