North Island Credit Union

Ivette Martinez

By far the best customer service! I walked in wanting to refinance my car. I met with Maria Vanella, she is the BEST Financial Services Representative ever. She help me immediately and got everything done and good to go in less than 30 minutes. After that I met with her again regarding a personal loan and once again she surprised me! She is just the best I definitely recommend this bank and if you need any assistance please meet with Maria. I assure you, she won't disappoint you! :)

Everardo Romero

I cant access my account on app and on-line, had to go to the branch and they couldn't help me either. I can only use my ATM card but cant check my balance. horrible if you are traveling. Noe they refuse to help me over the phone. Horrible customer service and horrible management of apps and online accounts. Poor training of employees who cant resolve a problem and just pass you from one rep to the next.

Michael Knackerson

I've been banking with NICU for years and have been very happy with their customer service and have no plans to switch banking institutions.

Ricardo Rey

This morning I stopped by to get a cash advance, The teller who helped me out was a young lady by the name of Paola, very professional and attentive. She answered all my questions and was very knowledgable even went out of her way to double check with her manager. I did notice how everyone works as a great team, her manager came out of her chair to help out and follow up with her questions, treating your co-workers as customers always deserves recognition. Im happy to find great people at this location and looking forward in continuing doing business with North Island.