Wic

Jesenia Daumy

I had a terrible experience here with an employee. The way she treated me when I was trying to explain a situation with my premature twin babies. They are allergic to most milks can only have puramino. That milk has to be ordered you can't find it in any local store. I had one of my twins in the Picu and I had my daughter at home who is very allergic and will die if she has any other milk that is not pureamino. So I called and scheduled a Saturday appt which was never actually made so the nasty woman at the window was trying to turn me away because I didn't have an appt. Now I asked to speak to the manager because this woman would not even listen to me she treated me tereably and finnaly The manager came and assisted me but this is suppose to be a government assistance program and I am going through a really hard time and I had to for a big show to get a little bit of help. This is so wrong. My babies were born 32 weeks old and we're in the nicu for 50 days I think they should have at least heard my problem and actually try to help me.

Nincys Perez

I rate this office 5 stars. Not once was I disrespected or mistreated. They have helped me for 2 years. The waiting does take long because of the quantity of people in each section of rooms. They will take long obviously for that reason and because if you do not come prepare they must measure, weight or check blood count of your child. On top of that I have seen them rushing to get things done and they stressed the fact of poor manners clients have. I have never seen them on their cellphones. On the other hand I have seen parents constantly on their phones allowing their children to go wild in each room and Not paying attention to their own children many times the employees had to speak up to the parents. I appreciate their help no matter how long it takes. People you need to understand this job is not easy as well as working for Department Of Children And Families and other customer service related jobs. Don't forget your manners. Understand you're not the only one being taken care of. And they don't need to help you they could just shut down and Help no body but , they're still there. Give them a chance to show their quality in their work but I'm sure you've already seen that because you get benefits on the WIC card . Yes my my kids do get wild in there; yes I want to get out of there as quickly as possible; yes I'm not patient *but I'm getting help.

Mayra hernandez

I go and I have waited 3 hours but you know what attitude or long wait times your getting help that you don't have to pay for so you should appreciate it even if the people are rude. If you really need the help the rude part doesn't really matter what does is the milk your getting for your baby.

Kim Gomez

I went here with one of my relatives. We had an appointment and they attended to us exactly at our appointment time. They were precise. They are very professional. We came here to receive help (basically our second appointment) I'll update this further once we come more times. They were really nice to us and gave my relative some time to feed her baby and asked about ten minutes later if she can come in while feeding the baby. They were great in attitude! The only downside about one of their employees gave one of my relatives a scare. Just remember to trust advice from people from people with their job roles! This place was easy to find as well. They have two waiting rooms and when you get called in another two waiting rooms. The only thing I didn't like was that we were too close with others and there was a sick baby by us. We were out within two hours but most of the time consisted with the employees attending to us so not much waiting!