Bank of America (with Drive-thru ATM)

John Steinberg

Jorge Valenzuela (the market manager of this Bank of America and other nearby branches) had at least 3 different employees test positive for Covid-19 at his Rancho Encinitas branch during this pandemic and each time Jorge attempted to keep the Encinitas branch open for as long as possible without notifying customers of the infections until the bank’s safety department shut it down to reduce exposure. This is unacceptable behavior and violates every health and safety code there is. Get this guy removed from his position.

Amir Ardavan Amini

I was trying to open a new account and manage to book an appointment 1 week in advance. The appointment got cancelled in the morning with no explanation. I tried to call the branch and surprisingly they are closed!

Michael Huo

Haven't really had to use anything other than the ATMs, but when I was applying for a debit card the lady I worked with was very helpful and patient. As some other reviews have mentioned, however, the wait to be able to talk to someone can be extremely long.

Leonard Yoon

I experienced very friendly service today. I missed her name, but she greeted me as I walked in and helped me deposit checks in the ATM. It was great to feel appreciated as a customer.