Sheetz

Jacob Heizer

Today about 15 minutes ago I encountered a lady at the sheetz drive through, her name was Kai and she only told me my total and said nothing else, she handed me my change and said nothing then walked away and about two minutes later returned with my food said not a word and I said thank you have a good day and got no response. Very rude and upsetting!

Rebecca Miller

I encountered 2 very poor customer service encounters this week.This review will cover my 1st .....At 1:26 am,April 1,I called to find out if my brand of cigarettes was sold at Sheetz. A young man named Robert took my call.His annoyance at my call was obvious from the start. I asked if Sheetz sold Cheyenne cigarette. He rudely ask,"What?" I repeated the question at which he replied "Um,I don't think so". So I ask what was the cheapest brand they sold. His reply-" Um Winston, I think". I said- Really? I was about to ask him what generic brands they sold,but didn't get the opportunity. He said this.." Look,I dont have time to discuss cigarette prices with you! We are pretty busy!" And then I heard laughter. I said well I'll I'll remember to include that in my review. This conversation took all of 57 seconds! I decided to visit the store later that morning and guess what? Sheetz carries Cheyennes! Within less than 1 minute,I was lied too,treated with contempt, admonished,and laughed at! So needless to say,I am VERY upset at Robert's total lack of respect,his demeaning attitude,his refusal to even bother to check to see if Cheyenne cigarettes were available and his GALL to insinuate he was too busy to be bothered by me! Well,Robert, I included that last statement in my review, just as I told you I would and I'll also include it in my customer complaint.

Timothy Hodges

As always Sheetz doesn't disappoint. The donuts are fresh and the coffee is hot. Check out the new coffee machines!

Heather Oneil

The new woman training is an absolute nightmare, I think her name is Sheila. Treats and talks to customers like garbage. Throws the product across the counter to the customer breaking the product inside. A guy came in wanting to buy tobacco products, there was no one with him, and she decides to take it into her hands to demand to see his smoking device to prove the product was for him. She was completely out of line and Sheetz as a company needs to do something about this. Multiple other customers didn’t want to go to the counter after the first guy had his encounter with her. Sheetz, do better.