Big Daddy's Pizza Denver(The Original)

violentsox

Dry burnt over done pizza and bread. There is no sauce on it. They were 35 minutes late with the delivery. Very over priced for what I received . I called them to tell them this and was on hold for 20 minutes so the phone finally just disconnected!!! Kept calling back and waiting on hold, in total I called 5 times. One for 9 minutes, another for 7, then I stopped hanging up and calling back and just waited for 20 min be for it disconnected. Called again for three minutes and someone answered! I said hello and then they hung back up! I called again one more time and a guy answered again, he did not care about my complaints or bad experience. He told me “ya we don’t give refunds and would not speak to me. I had to get in the car to drive down there and see a completely empty store. The guy kept telling me I didn’t order from them and I’m not in the system, I showed my receipt to to him and he said oh yes here you are in the system magically entered you right now. I don’t recommend this place to anyone. This is ridiculous!!! I want my refund no matter what!! Rude Nothing that happened was of acceptable for a company. I hope they call and resolve this issue with me. Update- Today is Tuesday and I have yet to hear from anyone. I have called repeatedly every single day. Not one person will answer the phone and when I go down there and leave messages for managers and owners I hear absolutely nothing back. This is truly the worst customer service I have absolutely ever EVER had!!!!! What a chump piece of lazy work that the owner can’t call me or have a manager call me!!!!! I will not stop showing up or called or leaving reviews until I get my refund even if it takes a year because this is definitely the most ridiculous thing is have ever seen from a company, let alone actual adults!!!!

Sarah Lind

I wish I could give 0 stars. They gave me a pizza with blocks of cream cheese and onions- not what I ordered. I tried for 3 weeks to get a refund for a terribly wrong pizza (that the employees said would be refunded.) And I even got confirmation from the manager that same night for a full refund.. but then the next day the GM wouldn't allow it to be processed. I tried contacting the GM multiple times and he refused to speak with me. Any amount of money spent on this chain is a waste.

Evan Buske (Buskalunge)

Don't bother ordering from here and go to another pizza shop that has a shred of self-respect. The pizza wasn't any better than a Little Ceasars or Domino's. First and last time I'll be getting food from here. I truly don't know how they stay in business with the terrible reviews I have read and from my experience. Ordered a bubba bread and a sausage, onion, and mushroom pizza and they forgot the onions and mushrooms. I heard the guys talking about messing up the order as they reviewed the ticket when I arrived. They didn't bother to try and fix the pizza, or compensate me for the mess up, instead I paid full price and still gave them a decent tip. I called after I got home to talk with someone and the phone wasn't answered after 6 mins so I hung up and came here to leave a review. Sad to see that a local pizza shop can't do the simple things to improve service and quality.

Taylor Oines

I’d totally give zero stars if I could. Not only was the delivery almost 40 minutes longer than our ETA, but the pizza was lukewarm/cold. All the toppings were way too salty to eat. The kicker, though, was ordering cinnamon sticks. Where’s …