PORT HEALTH | New Bern Clinic

Sonya “Soddasweet” Moore

Someone need to call the Board on this place because if you are struggling with substance abuse you will loose a love one waiting on this place for help. I made an appointment to see the doctor a month ago and havent received treatment yet. You have people out here that want to change their life but you get a referral for a place that give you no help....sad! Need more substance abuse help places in New Bern because this place is not it. You will be an addict for life waiting for help from this place. Will give this place no stars if I could!

susan hawkins

If I could I would give no stars, but in order to post a comment I had to give at least one star. I’m very disappointed with the way this clinic is run and the way they treat their patients. Seems the staff do not communicate with the patient and with each other. If you call to leave a voicemail, they never and I mean NEVER call you back. They take a stable patient and try to destroy what progress they have made by doing the most ridiculous things. They put people out of classes because they have the required amount of classes even though the person voiced to them that they were not ready. I think that they are on a power trip and could care less that what they are doing could cause a person to relapse and die. They will not in a timely manner send your records to another clinic if you choose to change clinics . It’s like they try to sabotage whatever progress a person makes. I was full of hope for this clinic to help, but am really sorry there is not another clinic in this town besides Port Human Services, a place where people can come get the help they need an feel like they are being helped. Someone needs to do a thorough investigation into Port Human Services. Good luck to anyone who goes here because you’re going to need it Didn’t know how to reply to the owner of Port Human Services, so I’ll just add to this. I tried to call you, but I never got an answer and the number is weird, so I don’t know how I’m supposed to talk to you. Really want to talk to a real person and looks like that’s not going to happen. Just remember people, if you go to Port Human Service, beware.

Ryan Warner

Worst services ever.... Would not recomend services thru this agency. Staff is overwhelmed and therapist changes every 3 months cause they are burned out. What is the point, only to have to restart again with someone new. Have to wait 2 months to see Dr. Kenny like I am out of meds now have to wait. Not the mental health care I am looking for. Your phone message says you care but we as patients are not seeing that.

Deborah Bannon

So very disappointed today, was suppose to have a yearly appointment with Lisa Gavin @ 1:30 it was confirmed by phone yesterday. I had all the paper work sent to me so I wouldn't have to wait. I arrived 10 min early so I could check in. I was then told I would have to wait until 2:00, in this time with what going on in the environment and my age and health condition I find this very unprofessional. I spoke to Ms. Rides, at port and explained last year I waited 3 hours and had to leave and make a different appt. This stress is too much. I had called Ms.J.Hardee, and left a message for Ms.D. Letchworth but, of course no one returns calls. What happened to helping people? I expect the director of Port Service to call me. I need to let them understand patients have rights to. I want to be heard on this matter.