Honda San Carlos

Amit Khanchi

Went for regular service and some electrical component issue in my CRV. Bunch of extra service was added such as battery terminal care package, replace cabin air filter etc which I never asked for. Some other service was recommended such as brake fluid replacement and transmission oil change which I feel now was not needed. Overall not happy with the experience. Will take my business to some other Honda dealer.

Kelly Ciardella

I could not be more disappointed with the service at this dealership! I have a 2019 Honda Pilot that I had purchased at Primo. I will never go there again. I brought my car in for service in January. I had been getting a low battery warning on my dashboard. I told the service technician. He came back after my service and told me that my battery was fine. I continued to get the low battery notifications. Now just this week, my battery has died three times. I was informed that it’s not under warranty. I was told that in January it would have been. 🤔 Hmm interesting…clearly something was wrong then. This is extremely poor customer service and it is unacceptable business practice.

Cee T

My experience at Honda San Carlos was amazing! I recently leased my first car and was weary of dealerships because of all the horrible things I’ve heard about salesmen, especially those that take advantage of women. I had visited 20+ dealerships over the past few months and can say that my ONLY productive experience was here. The individuals that I engaged with were not only transparent, but courteous and you can tell they want to make deals with customers without the unnecessary headaches. I cannot recommend Gil, Jazmine and Joel enough for making this experience such a wonderful one. Please ask for them when you come to their dealership! I can’t speak on anyone else, but I can guarentee they alone are why I’ll be sending any friends or family members to them for future business.

Kim Schaffer

An appointment was made for 1:30 PM. The test drive started promptly and I was out the door with my new car by 3:30!! Very quick and easy car buying experience for my Honda Passport.