Address: 5222 York Rd., Holicong, PA 18928, USA
Phone: +12157941800
Sunday: Closed
Monday: 10AM–6PM
Tuesday: 10AM–6PM
Wednesday: 10AM–6PM
Thursday: 10AM–7PM
Friday: 10AM–6PM
Saturday: 10AM–5PM
Lee Randall
There are certain words that come to mind and are synonymous with design… style, elegance, glamour, sophistication, just to name a few. More importantly, design is all about trust; trust in that your space – your home will tell your story. The Design Team at Black -eyed Susan has masterfully achieved this level of competency. Throughout the many projects, which my husband and I have engaged their services, trusting in their level of expertise, we have never been disappointed. The level of detail, their understanding of our sense of what “our story” is all about has resulted in creating a space that we are proud to call “ our home” and it truly is a refection of who we are…our style…our story. Design, while it can be a an exciting and aw-inspiring process to the untrained eye, it can most certainly be overwhelming. Black-eyed Susan’s Design Team understands this feeling of being overwhelmed by, so many decisions. They listen. Their creative process lends itself to creating ideas, which are both, practical and functional and at the same time, stylish. One piece of advice, which we have come to respect and believe in is “trust in the process” and I can honestly say that we have never been disappointed with the outcomes. We always say, Juliana got it right! Simply stated BES is the BEST!
Denise Wood
I'm from out-of-state, but any time I'm in town Black-eyed Susan is at the top of my list of places to visit! Every time I go I find unique home accents and accessories that I don't see anywhere else. I confess, sometimes I even bring an empty suitcase to pack with my purchases on my return trip! I leave feeling creatively inspired and excited to try something new. The staff members are all so kind, helpful, and knowledgeable, too. I can't wait to go back!
Pure Reception (Pure Admin)
Wonderful shop and team! Everyone here is super talented and I love their style. They are great at bringing your vision to life. I highly recommend BES.
Julia Picard
We contracted with Black-eyed Susan to design & decorate our new home in New Hope on the River! She over-delivered in meeting all of our expectations with the highest quality furnishings and the WOW effect we were looking for! What differentiates Black-Eyed Susan is the staff took the time to absolutely understand customer needs and then delivered beyond expectations! Well done & thank you!
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Both! We are a full-service interior design firm, and we run a 10,000 square foot home store in the heart of Bucks County. Get ideas for every room setting with hundreds of brands and new arrivals every week. You can shop furniture, home decor, art, mirrors, lighting, and rugs, all handpicked from our favorite budget and high-end brands. Our home store's design concierge can help you design your dream room, with no purchase required.
There are four phases to the Black-eyed Susan interior design experience: design exploration, design concept, design development, and installation. We give you the details and time estimates for each phase at https://besusan.com/how-it-works/, but remember, these vary from project to project. We’re client-centric like that! What gets delivered each and every time we reveal a final design? Pure style.
When you retain us for full service interior design, we are happy to offer 30% off the retail price for furniture. This discount does not apply to accessory house calls, design consulting, paint consulting, or the home store’s concierge design service.
Other interior design firms often include surcharges on furniture and home design purchases. We are transparent about our billing, so you always know much of the budget goes to design time, appointment time, and product purchases. Each is billed separately.
We monitor the retainer on a weekly basis. An update on your retainer total can be provided at any time upon request.
The retainer is paid before the project launch appointment. Client appointment time is billed following scheduled or unscheduled visits. For product purchases during the design development phase, you’ll receive furniture proposals at appointments or by email. No product purchases are made without client approval and prepayment. Interior design product orders are nonrefundable; full price home store purchases have a 7 day return policy. Paid receipts for furniture can be provided upon request.
As the design development phase progresses, your designer will review the retainer status with you and get approval on any further budget, if needed. In occasional circumstances, additional design time can accrue based on the rate of client response and decision-making. If a project comes under the retainer upon completion (yay!), that amount will be applied toward decor accessory purchases following installation.
A retainer includes the time it will take to complete a design concept, conduct product research and execute project management. Client appointment time and product purchases are not included. We bill separately for the client convenience of transparency.
A retainer is an estimate of the professional design time required for your project. We cover up to two design changes with your retainer estimate. Your designer will go over your retainer proposal as part of onboarding.
Meet a Designer: This is a complimentary 30-minute appointment with a member of the design team at the home store. Initial Consult: We offer a discounted hourly rate for an on-site or remote initial consultation with your designer at $185/hour. Trip charges only apply for site visits more than 60 miles from Holicong, PA. Onboarding: After an initial consult, your designer will review a retainer proposal with you. Once it’s finalized, the retainer payment and your signed service contract is due before your project launch appointment can be scheduled. Design Concept & Development: Client appointment time and product purchases are billed separately from your retainer. Client appointment time varies widely per client and by project size, and is tailored for your needs. Product purchase orders are only placed once payment in full is received.
Life happens, and we do our best to accommodate your schedule. You won’t be billed for appointment time if you cancel with 24 hours notice.
Order receiving usually takes 8-12 weeks, depending on the manufacturer. We have several quick ship furniture options that can take as little as 3 weeks. We believe in a seamless client experience, so our white-glove handling securely stores design elements until the final installation.
An interior design project can vary from an average of 5 months and up to 14 months. You drive the progress of the first phase of the design process. The faster you can finish the onboarding paperwork and schedule a project launch date, the closer you are to the final reveal!
Remote design work can apply to design consulting only, with no trip charges. Full service design requires trip charges if you are located more than 60 miles from Holicong, PA, like some of our favorite clients. You need hands-on designer time at your space, especially for project launch and final installation.
Our client base extends from greater Philadelphia to shore points in Florida and mountain retreats in Michigan and North Carolina. Trip charges only apply for site visits more than 60 miles from Holicong, PA.
Our design teams frequently get booked up in advance. What can we say, we’re popular! We do our best to accommodate your project timeline, and we’ll always let you know up front what to expect for a project start date.
On a regular basis, we book everything from one room accessory calls to new construction full house designs! Feel free to call us at 215.794.1800 to discuss your project in more detail.
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