4801 Shattuck

Neil Johnston

Lived here for ~4 years. Apartment/Building (3.5/5) +Apartments were new when I moved in. +Nice stainless steel GE appliances and a gas stove. +Sound proofing between units is also good. ~You can definitely hear BART and the 24 freeway when windows are open, but otherwise fairly quiet area. ~I don't mind parking on a lift, but others may find it annoying as it can take some time to park/get out of the garage. -The walkways between units are metal grates, so when it rains that runs through the whole building. -Never loved the combo washer/dryer machine in the units it works, buts small and a bit frustrating to figure out. Location (5/5) Temescal neighborhood has a great bar and restaurant scene. Very convenient walk to Whole Foods or BART too (10-15 mins). Farmer's Market at the DMV is also nice to have each weekend. Management (5/5) This rating is for the current management that took over a few months ago. Friendly, proactive, communicative - pretty much the best you could hope for. Obviously care about residents having a good experience.

Kate Pham

This review is for the previous management, and hopefully the new management will take this into consideration. The previous community manager, Amber, was very unprofessional, unhelpful, and hostile towards our apartment. She never made my partner and I feel welcomed here as Asian Americans, such as simply saying hi to us as her residents. She was nice to us during the process of visiting and applying to the apartment, but then she switched up fast once we became residents. I’ve never dealt with such unprofessionalism. For example, she would send passive aggressive emails to residents while being hypocritical as a manager. She would enable herself to park in certain spots overnight but gets mad at others for doing the same. I’m addition, Amber would mark our maintenance requests as completed on the service portal without actually fixing anything. We were not informed that we moved into an apartment that had so many issues, such as not having the washer and dryer for the first two months. Then, our apartment did not have running hot water for three months. There were many other serious issues with the apartment that Amber and the company failed to help us address. Amid the pandemic, Amber also never wore a mask. My experience in this complex has not been pleasant at all, and I currently do not recommend this place until the new management do better.

Yaricely Salinas

We went to go check out the location and apartments in Oakland and were pleasantly surprised with the property. I love the washer and dryer in unit as well as the proximity for bart for commuting.The space in the apartment is great and I can see us using the rooftop deck. Thanks for the great tour Amber!

Joelle Nygaard

It’s a great building, neighbors are nice. The sound proofing between units is very impressive. With no AC the windows are open and street noise can be a bit of a problem, especially on garbage day, but that’s to be expected I guess. Very dog friendly. Manager Sam is great.