Address: 11720 San Pablo Ave, El Cerrito, CA 94530, USA
Phone: +18443665386
Sunday: Closed
Monday: Closed
Tuesday: 9AM–6PM
Wednesday: 9AM–6PM
Thursday: 9AM–6PM
Friday: 9AM–6PM
Saturday: Closed
Juan Aceves
Me and my wife had a scheduled tour yesterday, when we arrived, besides not finding any parking spots, we try calling the call box and no one pick up.... We called them over the phone and the same, no one picked up. Just amazing, losing tenants like this. If the customer service for new potential tenants is like this, I can imagine how it'll be once you move there, a total no go.
Will Preston
Hey Guys just visited this property and it was great, but the absolute best part was the service provided by assistant Manager Kristen Alexander!! She was extremely knowledgeable, patient and kind. She took the time to show me the property and made my experience great!! Thanks Kristen!!
Sheng Shen
This will be the last place I would recommend. I am a resident here for one and half year. I have my parking spot which was occupied by others. I had no other choice to park nearby my slot for half a day then my car was towed for no reasons even without any notice. What made me more exhausted and frustrated is that I did not get any reimbursement or explanation so far but had to pay more than $500 and spent a whole afternoon from my work to get my car back. Moreover, my car’s window has been broken for more than 2 times at the parking lot that the apartment did not take care either. The safety and management will be the major concern before you choose. Previously they will notice the resident of the parking issue beforehand, but now they make a 10-min call problem into $500 issue, which made me extremely frustrated and exhausted since it also took apart my whole afternoon from my job.
Robert Elcock
Del Norte Place is in a really good location, next door to BART/groceries/retail, and the apartments are very comfortable. Living at here has made my life more simple, everything I want to do, shop/fitness/host events, I can do it from here. Also, I think Del Norte Place has the BEST customer service I've experienced from an apartment community. These guys really follow through with solutions whenever I have a problem. I do see myself moving anytime soon, I'm pretty happy where I am.
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