Pacific Service Credit Union

Category: Credit union

Address: 1600 Contra Costa Blvd E, Pleasant Hill, CA 94523, USA

Phone: +18888586878

Opening hours

Sunday: Closed

Monday: Closed

Tuesday: 9AM–5PM

Wednesday: 9AM–5PM

Thursday: 9AM–5PM

Friday: 9AM–6PM

Saturday: Closed

Reviews

Gus Espinel

Jul 7, 2022

Been customer for the branch couple years ago service as best 👌 than you can find with a very knowledgeable team..

Gerry Dietrich

Apr 30, 2022

Great service, friendly staff, and a swift transaction all made my experience pleasant and productive. I’d give ten stars if I could!

Leland Frayseth

Mar 8, 2022

Fraudulent activity locked me out of my account Friday night. Pleasant Hill Teller Alberto and his savvy Manager got me up and running with a belt and suspenders so next time I get locked out I have a backup. I have been with Pacific Service Credit Union almost 20 years. I like them and their nearby brick and mortar presence, young, sharp and helpful staff make doing business a pleasure.

Allan Lobato

Apr 19, 2016

So this bank is OK in the fact that they have some great perks to banking with them. Such as the ability to use any ATM at any bank and not get charged for your withdraws and they even give you back the fee the bank charges you for using there ATM automatically which is super cool. The bad side of this bank is the over all general demeanor of that staff that run it. When you go there they make you feel more like an inconvenience then a true member. I have went to a couple of there branches this one and the one on Clayton. Both sites the managers sit in there offices and glare at you I even had to go into the office of the contra costa branch and had to knock on her open door cause I felt awkward and she still never stood or acknowledged me only looked at me? I mean stand up it goes a long way at making people feel welcome and a smile would be nice too. I thought it was just this branch with unfriendly attitudes but sure enough after visiting the Clayton one it was confirmed this is a corporate attitude not just a Individual branch. But again I will say if you never need to look at anyone in the bank it would be a great fit (direct deposit customer) I love this bank for its perks just no so much it's attitude.

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Questions & Answers

Are you also a regular bank

Bonnie Congdon | Sep 2, 2021
Pacific Service Credit Union | Sep 2, 2021

Hi Bonnie, We are a full service credit union that offers a variety of the same financial services as banks. Credit unions often times offer lower rates on loans, higher yields on savings accounts, and charge fewer and lower fees than traditional banks. Take a look at our website www.pacificservice.org and contact us if you have any questions.

What is the interest rate for 15 and 30 year mortgages for $400,000 with excellent credit?

Marilou Kerr | Sep 2, 2020
Pacific Service Credit Union | Sep 2, 2020

Hi Marilou, Please refer to the link below to view our current mortgage rates: https://www.pacificservice.org/rates#collapse3 If you have any further questions, you can contact one of our loan officers, Jennifer Felix at (925) 609-5096. Thank you!

It's Sunday, 9/15 and I can't access my account through my PC. Is the system down, and how will I know when it come's back?

MaryLou Clarke | Sep 2, 2020
Pacific Service Credit Union | Sep 2, 2020

Hi MaryLou, We are sorry to hear that you experienced issues accessing your account. We did not have any scheduled system maintenance, however, other technical issues may occur from time to time that are out of our control. For future reference you can contact (888) 858-6878 for after hours service.

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Will my 1099 be mailed to me? Or do I need to set up an online account?

Olivia Clark | Sep 3, 2019
Pacific Service Credit Union | Sep 3, 2019

Yes, your 1099 should have been mailed to you. If you had less than $10 in interest you will not receive one.

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