Monarch Truck Center

troy munson

Great place to go for med duty truck parts! Very knowledgeable!

Dylan Cortez-Modell

Kind staff. Told us they had a truck reserved for us but on the day before the job they told us they don't reserve trucks. Had to find a new place. Wish they told us upfront.

لا تصالح

First , I would like to thank the owner and the general manager Tony and the hard working technician Hector, Thank you all for your generosity and professionalism.

Noah Moving

Customer be aware!!! It’s the most bad experience with their rental service especially how their managers Shelly deal with the things with us,rude and aggressive! On Nov 9th,we rent a 26ft truck from Monarch and state that we need to go to LA,they provide a truck which after we load the furnitures on the way to LA in the night,we got a notice from the police men that the brake lights is not illuminate and ask us to go back,the pic show as attach,then we have to stop and change a truck,then horribly we find that the inside of the box truck have leaking and all of our furnitures are get wet because of the whole night rain.we spend another 5hours to change the truck and On Nov 10th when we finish we send the truck back and explain everything to Monarch,they said their customer will contact us on Mon Nov 13th. Right,On Nov 13th their manager did contact me and said could offer me 10%of the bill discount,I explained again that if their trucks brake light doesn’t goes off I will not need to return the truck and if they do check the leakage inside my furnitures will not get wet.They insists that’s not their problem and could offer me 20% and state that the truck is ok. And they will not ask me to fix the brake light!that ridiculous!We can’t get agreement and they just charged me in full bill at the end. I was depressed not only because of the truck problem,even through I have to pay the movers for changing the truck and compensate the wet furnitures.most important their attitude towards the customer ,very rude and aggressive. I attach the pic of the problem which apparently showed the truck we get on that day,brake light doesn’t illuminate and the floor is wet when we return the truck. I will definitely contact bbb to file this complaint and hope all the customer and moving company could be aware of this rental company.