Hamilton Mazda

Mike Curran

Frustrating experience with Hamilton Mazda last week. I called at 11:30am and made an appointment for a CX-5 Preferred, which they had 2 in stock. I was planning on buying that day. Fast forward to my appointment time 3 hours later, and both were gone. The salesman had texted while I was driving (less than a half hour before my appoint) to let me know the were gone, but I didn't get the text until I stopped driving when I arrived at the dealership. Of course he mentioned they have the higher trim in stock, but that wasn't in my budget. Perhaps if he would have called instead, I would have wasted a 45 minute trip there (then 45 min back) and time off work. Be better Hamilton Mazda.

Alvin Harrison

Mike Wills was our salesperson and he was an absolute pleasure to work with. We visited over eight different dealerships (including Mazda, Toyota, Honda, and VW). We had just moved from NYC to NJ and we weren't married to any particular car brand, but more focused on a quality car within our budget. Ultimately we chose Mazda because for us it provided a higher quality product. Once we decided to purchase a Mazda we visited three different Mazda dealerships. In all honesty, Hamilton Mazda was not the least expensive offer, but for us, the difference was Mike W. We loved that he knew the right balance to engage with us. He gave us the space we needed to make an informed decision but was always available to answer our never-ending questions. The decision to purchase at Hamilton Mazda was simply because of how Mike W treated us and our observation of how he treated all of his customers. Thank you, Mike, for the stress-free experience. And to Alex in finance for being thorough and friendly.

Marc Porrata

Excellent, prompt, compassionate and flexible service center staff, all were dog lovers. After cleaning out my father's home in NYC (due to his passing) and beginning my trek home to Florida, my battery died. They got me back on the road, with no appointment, in under 1 hr. Compassion and profesionalism go a long way when you are healing from loss and grief... Thank you.

Rick Jones

I did not buy a vehicle but what I witnessed was unacceptable so I left and purchased at another dealer. I am leaving this review because of the incident. I walked in and witnessed a guy I guess late 20s early 30s who was overweight and had a beard, he was yelling at and threatening a minority gentleman who was seated at the desk near the front door. This could have a racial conflict but at the very least was bullying. I hope they correct this and will never return to or speak to anyone at that dealer again.