ManorCare Health Services-Sunnyvale

Donnasue Hephinger

Therapy workers are the best! I have never been helped like this in years or ever! They are knowledgeable, and really work with you! Nursing staff is excellent, no one has a attitude, always a kind word and a smile! And then we come to the CNA’s! They are always there 24-7 for you , and again never a complaint, I Was there 3 weeks and it went fast! I have never been in any hospital except here without a issue! I highly Recommend Manor Care for anyone who needs the help!

Malcolm Bywaters

I went her in April of 2020 staff from Nurses to nursing aids to PT & OT and staff in front office all was great. Only issue I had was the bed I’m a big guy and had a total knee replacement surgery and have bad hips and the mattress was way to thin they need to invest in a bariatric air mattress which adjusts so pressure points move so lower risks of so patches. Having other knee done on 9/10 and they hope to send me to Manor care on 9/12.

Behzad Eghtesad

my mom’s passed away in this rehab Long story, if she be alive again , never will not take her there again day by day everything changes. My mom's stop eating / talking in last 2 months ( up and down) she live in this rehab for 7 years with many up and down here we totally was satisfied but this days i see many issues that need Management care. specially Doctors. my mom's last doctor Dr Mery Manavalan was very good with her for many years, also her last American Doctor was the best ( i forgot his name) unfortunately this days her Dr is Mr Wood! He is most negative Dr ever i see, over 20 times i called him in emergency and leave messaged ( in 20 days) .. nothing! after some arguments with Nursing station, they called him and same day he called me, without any excuse, he said i cannot visit or do anything for your mom's except if you want order for hospital! i said Dr excuse me, but in last 3 months your her dr even one time 1 min you did not meet her!.... can i switch you to Dr Ayati ( another Dr here) and he shut down the phone to me!!!!!!.... I talk Dr Ayati directly he said after Christmas i come to visit her, by the law but just for one time as i cannot be her Dr!.. time passed and over 10 time Ayati told me i will come next week... but near 3 months passed and nothing happened by them!!!.... i talk two time with Dr Hussain , she was so polite but refused to visit or talk for her!!.... even for a mins.... really they need to go to first class to learn about meaning and act of responsibility.

Scott Crandall

So far they are lucky to get one star. The Dietitian thinks he can diagnose illness and ignore instructions from the hospital doctor for dietary restrictions. There is no clear chain of command after 5 Pm on Friday until 8 AM on Monday, and staff are not empowered to find solutions to problems. The contracted pharmacy Omnicare supplying patient medications is located in Lodi California, at least a 3 hour drive away, and ManorCare is not allowed to use any of the 14 pharmacies within 5 miles for urgent medications. The Omnicare pharmacist also thinks he or she can disregard a doctors orders and withhold medication.