Kaiser Permanente Richmond Medical Center

Category: Medical Center

Address: 901 Nevin Ave, Richmond, CA 94801, USA

Phone: +15103071500

Opening hours

Sunday: Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

griselda vasquez

Aug 4, 2022

Was sent here for an urgent Pap smear trying to get in before my employer coverage ended and Pinole offices had no appointments available. Although the provider who did my pap was nice my grievance is with business. After my results came out abnormal I was reached out to weeks later even after I told them I no longer had coverage to do any follow ups with them after July 31 so I continued care with planned parenthood and I learned I had been hpv positive since 2018 but kaiser said NOTHING for 3 years! 1 colposcopy with planned parenthood later.. I learned I had progressed to having CIN 2. I’m glad I left to find a provider who cares about me understanding my results as kaiser can care less they hardly ever do a thorough review of your chart but are quick to bill for services not rendered (please review your chart after your visits you will be billed for screenings that were never talked about)!

N. F.

Jul 31, 2022

Rude and not knowledgeable at COVID testing. “We no longer allow walk up Covid testing after one” takes a sharpie out, writes on a piece of hire paper, and tapes it up at 1:05. Also did not know the type of COVID test being taken, was taking mask off to eat candy with a cough… maybe not the best area for that.

Eric Barriere

Jul 26, 2022

I have been going to Kaiser for years, I am very disappointed to be writing this review. A recent visit to the Emergency Room has left me questioning whether I would ever go back to Richmond Kaiser again. The staff was rude, inpatient, it was uncomfortable, and it took me 4 hours to finally get a room. It was neither busy or empty but the sheer amount of time it took to get adequate care and support is something I don’t want again. Be vocal about your health and make yourself heard.

April Y

Feb 2, 2022

Would give zero stars if I could. I came for an in-person appointment after many years. Incredibly hands off system that pushes everything to a call center or the online platform which does not allow you to access the full range of care services advertised. People only choose Kaiser because they believe it is the best of many suboptimal choices. Staff are reluctant to assist in person and prefer to push everything to member services agents.

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Questions & Answers

Is there a Pharmacy in this Kaiser?

A Rose | Sep 3, 2018
walter martinez | Sep 3, 2018

What time are the pharmacys open?

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Can SSI recipients receive healthcare benefits?

Arleen Goodwin | Sep 3, 2018
Robert L. Randall | Sep 3, 2018

No hospital can refuse any patient medical attention no matter what type of insurance they have.

HOW CAN i GET COLOSTOMY SUPPLIES?

Gabi Kao | Aug 12, 2022
robert tarantino | Aug 19, 2022

Most pharmacies or surgical supply store

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What time is the radiology open?

william dela cruz | May 5, 2022
Carrie Monroewest | May 5, 2022

8:30 am

What’s the schedule for the Pharmacy Days & Hours Open/Closed?

Somdee Sypraseurt | Dec 6, 2021
Isaul Cabrera | Dec 6, 2021

Monday thru Friday 8:30 AM to 8:00 PM, Saturday and Sunday and holidays 9:00 AM to 6:00 PM.

How can I become a Kaiser patient ?

Sara Franco | Sep 2, 2021
Barbara Ebron | Sep 2, 2021

If you're working contact your employer. Or contact member services on the web.

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Do I need to make an appointment for blood work?

Richard Macias | Sep 2, 2021
Desiree Hubbs | Sep 2, 2021

Usually you do not have to make appointment but in these times with covid they have asked people to make one instead.

COVID 19 testing at Kaiser Richmond?

Leonard F. BJELDANES | Sep 2, 2021
Rolando Rubio | Sep 2, 2021

Yes they have a drive up test site with appointment

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Is this a part of the Permanente Medical Group?

Dana Wehby | Sep 2, 2021
Leonard F. BJELDANES | Sep 2, 2021

yes.

What is the schedule for lab now

Juan Ramirez | Sep 2, 2021
Famela Oliva | Sep 2, 2021

8-5 M-F. They are open on weekends as well with shortened hours. I can't remember.

When can I get flu shot? How to make appointment for drive-thru? What info do you need?

Miriam A. | Sep 2, 2021
Adela Montes | Sep 2, 2021

Write to my doctor

Is Curbside pickup available?

Linda Hanley | Sep 2, 2020
angela benavidez | Sep 2, 2020

Yes

Is kaiser open on sundays.

Miya Mcallister | Sep 2, 2020
vincent phoen | Sep 2, 2020

Emergency is open

Is this hospital open to the public

pasha Berkley | Sep 2, 2020
Cesar Ferrusquia | Sep 2, 2020

Yeap

is there a shuttle from the Richmond BART station to the hospital?

kim walton | Sep 2, 2020
adrian merrill | Sep 2, 2020

Yes there is a shuttle: The RMC/BART shuttle picks up/drops off at the Richmond Medical Center (901 Nevin Ave.) and at the Richmond BART station (1700 Nevin Ave.). • Hours of operation are 6:04 a.m. to 7:10 p.m. Shuttles run every 15 minutes

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HOW DO I GET MY MEDICAL RECORDS SENT TO ME?

JerriAnn Johnson | Sep 2, 2020
Bella Stories | Sep 2, 2020

You must has to go to the secretary office in kaiser and sign a sheet requesting your medical record... you can get a CD or just paper sheet...

Is there an MRI at this hospital?

Todd Stadtman | Sep 2, 2020
William Fitzwater | Sep 2, 2020

Yes.

What time do you open the secretariat?

Paula Turcios | Sep 3, 2019
Isaul Cabrera | Sep 3, 2019

9:00 am to 5:00 pm Monday to Friday

What are the visiting hours if there are any?

Aidan Mieu | Sep 3, 2019
crystal webb | Sep 3, 2019

24/7

What are the cafeteria hours?

Stephani Clark | Sep 3, 2019
Dave Kleckley | Sep 3, 2019

9 to 7pm

Does anyone know where or if there is bicycle parking?

Jimmy Morales | Sep 3, 2019
Dave Kleckley | Sep 3, 2019

Yes

What time close the secretary’s office

Laura Mendoza | Sep 3, 2019
Isaul Cabrera | Sep 3, 2019

5:00PM

what are the labatory hours

sytina milan | Sep 3, 2019
Isaul Cabrera | Sep 3, 2019

7:00AM to 7:00PM Monday to Friday. Weekends 7:00AM to. 2:00PM

what are the pharmacy hours today

L. Stone | Sep 3, 2019
Gayosa Jackson | Sep 3, 2019

The hours here at Kaiser Richmond are 8:30am to 8pm Monday thru Friday.. Saturday and Sunday and holidays 9am to 6pm

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how can I make appointment

Terezin Ramo | Sep 3, 2019
crystal webb | Sep 3, 2019

Call member services

They have emergency for dental care???

lilya mayar | Sep 3, 2019
Mary P | Sep 3, 2019

Some Kaiser plans do offer dental insurance as a separate coverage. If you don't have that with your current plan, call Member Services and see if you qualify for this added coverage. I believe it is mainly for Senior Advantage and children. If you have a dental emergency and no dental insurance, there are dental plans in the community for people with low income or no insurance. Check this link.....https://www.freedentalcare.us/ci/ca-richmond.

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Is there a bin at Kaiser Richmond where I can dispose of unused prescription medication?

Jane Gitelman | Sep 3, 2018
Jasper Guzman | Sep 3, 2019

Yes

At what floor is the physical therapy department?

Sigal Guanish | Sep 3, 2018
Mary P | Sep 3, 2019

Building One, third floor.

I speak Cantonese , can i get representative Phone number to speak directly ?

carol hood | Sep 3, 2018
Mary P | Sep 3, 2019

Here's how to manage this issue. Call the department you wish to speak with, let them know what language you speak and ask for interpreter. They will have an interpreter on the line in less than 5 minutes, any language, anytime[

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I have never been to Richmond facility. Have a procedure coming up in 2 weeks. I will NOT be able to drive. Planning to take BART. Will be using WALKER. QUESTION: All sidewalks ?How far is BART Richmond Station to the Main Entrance to Hospital?

Lupe Perez | Sep 3, 2018
Sam Finnegan-Brown | Sep 3, 2018

About 4 or 5 moderately long blocks. Low traffic except for the major intersection at the hospital. I honestly would recommend ordering a cab or uber just to make your life easier.

I'm a Medicare patient but not a Kaiser member. Can I make an appointment to see a doctor at your facility?

James Madow | Sep 3, 2018
Mac Vee | Sep 3, 2018

I believe so

What is a breast removed called?

June Ladd-Hansen | Sep 3, 2018
dina sanchez | Sep 3, 2018

Mastectomy is what it’s called to have a “breast” removed

What are your hours for flu shot

Marcus Kealoha | Sep 3, 2018
Jeff Jensen | Sep 3, 2018

Mon - Fri 8:30 - 5

How do I find out about my blood work up without my membership number

Pamela Williams | Sep 3, 2018
Sofia Khan | Sep 3, 2019

You can give them the phone number associated with your medical record number.

What is phone number and fax number for Richmond Kaiser medical records?

Glenda Hilliard | Sep 3, 2018
dina sanchez | Sep 3, 2018

Call the main number

Is there a number i can call to find out if a friend has been admitted there

Kevin Baum | Sep 3, 2018
dina sanchez | Sep 3, 2018

Call main number

How the Kaiser people looked for housing?

Leah Li | Sep 3, 2018
dina sanchez | Sep 3, 2018

Kaiser is a health care facility not housing

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