West County Health Center

Category: Medical clinic in San Pablo, California

Address: 13601 San Pablo Ave, San Pablo, CA 94806, USA

Phone: +15102319400

Opening hours

Sunday: Closed

Monday: 8AM–8:45PM

Tuesday: 8AM–8:45PM

Wednesday: 8AM–8:45PM

Thursday: 8AM–8:45PM

Friday: 8AM–5PM

Saturday: 8AM–5PM

Reviews

Johnatan Morará

Aug 23, 2022

Takes up to a month to get an appointment here, even a phone appointment, they actually suggest the phone appointment like how are you going to diagnos something through the phone? Lol

Jack Jones

Jul 8, 2022

This place is an absolute waste of taxpayer dollars the healthcare professionals play dress up they don’t actually do anything the dental clinic is the worst chairs will sit empty all day long for weeks on end appointments take weeks to get and all they ever do is x-rays and dental cleaning and there’s nobody in the chairs so they can’t help you same day even though they’re not doing anything at all I asked one of the female doctors at around noon time if she had helped anybody today she look like she just got ready for work no sweat whatsoever these people do nothing they get paid good salaries and they tell you that you have to be referred to other clinics that can’t help you that are in other towns over 50 miles away this place is a huge waste of taxpayer dollars so that lazy healthcare professionals can get paid

Raana Bastani

Mar 21, 2022

It is unbelievable the service you get here For doctor 2 hours late is normal For taking blood test almost two hours What is going on in health system at US Worse than any third world country!

Humans Of Berkeley

Feb 23, 2021

Terrible phone service and completely inaccessible to patients. I want to talk to a main operator who can direct me where to speak to my primary care provider or direct me to a service to support my health. There should be someone answering and directing people. Why do you feel the need to directly send me to a financial counselor when I need help with my health or scheduling an appointment? Do better Richmond

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Questions & Answers

does west county take same day drop in for medical concern

Nicole F | Sep 3, 2018
Lee's Acupuncture | Sep 3, 2019

If you call them early in the morning, you can request urgent same day or next day appointment.

Do you guys do ultrasounds here?

Leena Masarweh | Sep 2, 2020
West County Health Center | Sep 2, 2021

Yes, by doctor referral only

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Is there a wash highschoolers can volunteer?

Isabella Beck | Sep 3, 2019
West County Health Center | Sep 3, 2019

Hi Isabella. Thanks for your interest! We do have volunteer opportunities at all our health centers. For more information visit cchealth.org/medicalcenter/volunteer.php

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Tb testing hours???

Maricruz Huezo | Sep 3, 2019
Srijana Kharel | May 5, 2022

Can I do my tb test without doctor order

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Do they provide prenatal care

Fatima Barajas | Sep 3, 2019
West County Health Center | Sep 3, 2019

Yes, we provide prenatal care. You can learn more about our Healthy Start prenatal care program here: https://cchealth.org/centers/services-prenatal.php

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How TO make a doctor appointment

Sandra Godfrey | Sep 3, 2018
West County Health Center | Sep 3, 2019

The most common way is too call our appointment unit at 1-800-495-8885. You can also book an appointment with your primary care doctor online through our patient portal. Detailed info here: https://cchealth.org/insurance/appointments.php

Can I walk in for an emergency appointment?

Everal Thompson | Sep 3, 2018
West County Health Center | Sep 3, 2018

Unfortunately WCHC doesn't have Emergency services or Urgent services. It is an Ambulatory Care center for planned medical care

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Do they check people without insurance plan?

Clariedu | Aug 3, 2022
Oscar Godinez | Aug 12, 2022

They have programs for that

I want to remove the IUD. Does it cost anything?

naye! | Aug 3, 2022
yury castillo | Aug 3, 2022

How to remove the IUD in a clinic, the clinics are for medical consultations not alcoholism

Does this health center take walk in patients? If not what is the code number to get the appointment to see a doctor?

Saammy Shrestha | Jul 4, 2022
amber A | Jul 4, 2022

If you Google it, the number to the building is there. It's a recording so just listen to the options and then press that number that applies to what you need

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Does west county provide free service who doesn’t have health insurance?

Saammy Shrestha | Jul 4, 2022
Oscar Godinez | Jul 4, 2022

I believe so

Will the lab be closed on Monday the 30th

Pamela Valentine | Jun 4, 2022
Gina Reed | Jun 4, 2022

Yes, the clinic will be closed

how long takes to get blood test reaults?

Francia Garcia | Sep 2, 2021
Oscar Godinez | Sep 2, 2021

Usually, depending on what you need to be tested for could be 1 to 5 days.

Do you have dental care?

joseminero | Sep 2, 2021
manda estrada | Sep 2, 2021

https://www.freedentalcare.us/co/ca-contra_costa

Do they accept medi cal?

joseminero | Sep 2, 2021
Muhammad Zuhaib | Sep 2, 2021

Yes

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Could a minor come in and get an std test with no parent or legal guardian?

Dante Smith | Sep 2, 2021
Nina Clark | Sep 2, 2021

I Think the parent has to be present , to get consent

can i drop in and take a TB test

Nicole Hunnicutt | Sep 2, 2021
Littlefair Preston | Sep 2, 2021

And guesh .. Idk

Does WCHC have a nutritionist on site?

Toby Kelly | Sep 2, 2020
West County Health Center | Sep 2, 2021

Yes, we do!

Do You A Lost and Found

luis borja | Sep 2, 2020
West County Health Center | Sep 2, 2021

Yes, upstairs in the "?" (Question Mark) window.

Do they do walk-in for physical exams for babies or kids?

Xeeny Minero | Sep 2, 2020
Zack Lewis | Sep 2, 2020

No, you need an appointment. Call the member services number and they will set you up with a physician for a well child visit

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Is there a diagnostic center for ultrasounds]

Leena Masarweh | Sep 2, 2020
Tiana Renee | Sep 2, 2020

Not to the public. Just by referral from your doctor located at the facility

I should call Aser for the same day

Vilma Villalta | Sep 3, 2019
ELIO BRACHO | Sep 3, 2019

You have to call from 8am ... I don't think they have an appointment for the same day ... But if you can talk in the early morning maybe.

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How can I obtain a number and/or email for patient relations or a social worker, case management worker? I would like to file a grievance but the website is not helpful at all. Ty in advance.

CARINA VIDAURI | Sep 3, 2019
Contra Costa Health Services | Sep 3, 2019

Hi Carina: Sorry for the confusion -- that number is for Contra Costa Health Plan members. If you are a patient who has different insurance, please call our Patient Relations Services Coordinator at 925-370-5144.

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I have kaiser so can I make appointment to see dr there

Balqes Wardak | Sep 3, 2019
Naomi Murray | Sep 3, 2019

No, sorry do not accept Kaiser insurance only straight Medi-cal, Medicare, or Contra Costa Health plan

What is the fax number?

Marvin Montgomery | Sep 3, 2019
Naomi Murray | Sep 3, 2019

What department are you trying to fax?

Is healthy start open on fridays?

maria juana Canela | Sep 3, 2019
Suga Rayne | Sep 3, 2019

not quite sure

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Do they do dental there

yvette hord | Sep 3, 2019
West County Health Center | Sep 3, 2019

Hi Yvette, Yes, dental services are provided at our health center. More info here, fyi: https://cchealth.org/centers/wchc.php

Do they do braces? And if, so how much?

SPIRIT AND TRUTH servant of Christ | Sep 3, 2019
Naomi Murray | Sep 3, 2019

No we don't

Does west county do eyeexam for kids

David Spears | Sep 3, 2019
West County Health Center | Sep 3, 2019

Yes, every child that comes for Healthy Check gets a battery of required tests and one of them is visual.

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What time does their lab close

Linda Asprey | Sep 3, 2019
Sheila B | Sep 3, 2019

4:30p

What time does lab open

Linda Asprey | Sep 3, 2019
Naomi Murray | Sep 3, 2019

Monday through Friday from 745 to 430. The lab has been short staffed off and on over the past few months and has been closing from 1130-1, so you might want to consider the possibility if planning to do your lab work during lunch

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Do you have lab services there?

Adam Carr | Sep 3, 2019
West County Health Center | Sep 3, 2019

Yes, we do. You don't need an appointment. Here's more info: https://cchealth.org/centers/services-labs.php

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Do you accept anthem blue Cross medi-cal ?

OfficialTudda | Sep 3, 2018
West County Health Center | Sep 3, 2018

We do not

Whts the appointment line number ?

Delilah higgins | Sep 3, 2018
West County Health Center | Sep 3, 2019

1-800-495-8885

Do they have an urgent care clinic?

Yevonne Williams | Sep 3, 2018
West County Health Center | Sep 3, 2018

No. Just regular Ambulatory Planned Medical Care.

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