Commonwealth Care Alliance

Category: Health insurance agency

Address: 30 Winter Pl 12th floor, Boston, MA 02108, USA

Phone: +18666102273

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: Closed

Reviews

Janice Bushee

Aug 4, 2022

My boyfriend deals with them. He is in a scooter and he has Multiple Sclerosis Primary Progress. His scooter has not worked in 3 weeks According to this useless organization it wont get fixed until the 8th of August. That is his legs that scooter. He has been in bed alot cant get around. This organization could care less. Also they did not find him a PCA for 6 months. Its so sad the people that try to provide services cannot do it and fall short of this. Spoke to Sherry told her her organization is useless. I guess anyone can get a job their.

Gary Stern

Aug 4, 2022

I find Commonwealth Care Alliance to be fantastic !! They are always there when I need them . If I have a problem with my primary care physician all I have to do is call Comcare and they have an advocate right there ready to help me Right now I'm in contact with Lusmari and she is fantastic !! This is a life saving Insurance Company with no cost to the needy citizen !! Highly recommend !!

Robby Ferreira

Aug 2, 2022

I do not care for how they have people set up at doctor's office's to try and have them enroll on the spot without explaining in complete detail of their services! When asked if their current services were going to be affected the answer was not at all! The big selling point was the $130 the consumer would receive every 3 months to spend on anything they wanted. And to top it off the card you are asked to sign is the enrollment form, not just to verify information to have someone contact you. Because of this, my aunt has lost her PCA services, physical therapy as well as her companion service. I am still fighting to change everything back but even as her power of attorney they are giving me a hard time, they won't acknowledge that her signature is not valid as she can not make heath decisions on her own and yet they are still honoring it! And this company deserves 0 stars

Jessica Zane

Sep 11, 2021

Worst experience EVER. I’ve had this insurance for 6 months now. I don’t want to meet with their nurse practitioner once a year. Isn’t that what my doctor is for? Total waste of money and feels intrusive. When I declined I continued to get phone calls to set up an appointment. They had no records of my previous calls. They also denied a routine prescription renewal of an ointment I use for eczema (which I have had forever) and made me visit my doctor to get the prescription filled. How is that efficient? In another forum where I have a bad review a reply comment from Commonwealth gave a number to call to “resolve” my issue and it was a complete waste of my time. I’m almost 60 and this has truly been the first time in my life I’ve had so many annoying difficulties with a health insurance company.

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Questions & Answers

What is the limit on assets (monetary) that one can have in order to be eligible ?

Judith Katzin | Sep 3, 2018
Gerry Roberts | Aug 3, 2022

What is the limit on assets (monetary) that one can have in order to be eligible ?

Do3s commonwealth care cover any medicare premium

Irene Eyssallenne | Sep 3, 2018
Patricia Petifer | Sep 2, 2020

I have mass health with Medicare

I dont like I got switched and was not able to switch back to my normal insurance..like this is crazy and they want to come to your personal home to explain thier services I mean come on tell that me over phone way over the comfort level for me

Tina Tina | Sep 2, 2020
Karen McCormick | Sep 2, 2020

They cannot come to your home without your consent. Tell them that you are not comfortable with strangers in your home, and you will meet them somewhere (Dunks, McDonald's, or anywhere nearby you that is convenient for you). They cannot enter your home without your allowing them to. Period.

If I go to pa will cca cover a hospital visit

Sierra Tuson | Sep 3, 2018
Beverley Licorish-king | Sep 2, 2021

Do this CPT 96132 code requires a PA

IS COMMON CARE ALLIANCE PART OF MEDICAL INSURANCE FOR CARE ONE IN PEABODY MASS YES 👍 OR NO 👎 ???

BRYON JAMES GAGNON A.G.T. 2020 | Sep 2, 2020
Commonwealth Care Alliance | Sep 2, 2020

Our One Care service area includes all cities and towns in Essex county, which includes Peabody, Massachusetts. For more information about our service areas and how to become a CCA member, you can visit our website https://www.commonwealthcarealliance.org/become-a-member/one-care/service-area or call our Member Services team at 866-610-2273 (TTY 711).

Does anyone know an eye wear place that takes Commonwealth Care Alliance One Care so you can fill your prescription for eyeglasses?

Kat M | Jan 5, 2022
Commonwealth Care Alliance | Jan 5, 2022

Hi Kat. Our Member Services Team can help you with that information. Please call 866-610-2273 (TTY 711) (8 am – 8 pm).

Where can I get eye glasses

Doris Cruz | Sep 2, 2021
Commonwealth Care Alliance | Sep 2, 2021

Thank you for asking, and our Member Services Team can help get you answers to your question. Please call us at 1-866-610-2273 (TTY 711) (8 am-8 pm).

can patients with masshealth buy-in apply for commonwealth care alliance? thanks,

Teresa Laycox | Sep 2, 2020
Commonwealth Care Alliance | Sep 2, 2020

The requirement to join CCA’s Senior Care Options plan is MassHealth Standard. The requirement to join CCA’s OneCare plan is MassHealth Standard or CommonHealth and Medicare A & B. To learn more about CCA’s eligibility requirements, visit our website at [www.commonwealthcarealliance.org/become-a-member]www.commonwealthcarealliance.org/become-a-member or call 866-610-2273 (TTY 711).

Do CCA help cover cost for handicap ramp and handicap shower remodel?

Sis Afia | Sep 2, 2020
Commonwealth Care Alliance | Sep 2, 2020

Thank you for your inquiry. Our Member Services Team can help you with that information. Please call our Member Services Team at 1-866-610-2273 (TTY 711) (8 am – 8 pm). Otherwise, more information about how to reach CCA is available on our website: http://www.commonwealthcarealliance.org/about/cca/how-to-reach-us

Information on transportation how does it work when you book a ride and you canceled the ride on the same day you suppose to go what happen

Susan Landry | Sep 2, 2020
Karen M. | Sep 2, 2020

Nothing. They cancel the ride. They may show up anyway, if the message doesn't get to the driver in time, but just tell them that you canceled the ride, and they will leave.

Read More

What is the web aadress to Book a ride online instead of waiting an hour on the Phone?

Robbie d | Sep 3, 2019
Karen McCormick | Sep 2, 2020

There is no way to book a ride online. Commonwealth Care Alliance does not offer this service. But their phone service is much quicker now.

What laundry services do u use

Marilyn Hirsch | Sep 3, 2018
Commonwealth Care Alliance | Sep 3, 2018

Please call our Member Services team at 866-610-2273 (TTY 711). They are available from 8 am to 8 pm every day and would be happy to help you with your question.

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