Address: 7732 Richmond Hwy, Alexandria, VA 22306, USA
Phone: +17036195090
Sunday: 11AM–12AM
Monday: 11AM–12AM
Tuesday: 11AM–12AM
Wednesday: 11AM–12AM
Thursday: 11AM–12AM
Friday: 11AM–12AM
Saturday: 11AM–12AM
Ana Perez
I ordered my dinner and paid online. I get to the pick up time 6:20 pm, today. The team member at the pick up desk was not aware of my order. Apparently no one was when she showed my ticket to the crew that brings the food up front. I was cool about it when I waited back into my car. The team member said, "yes you can wait on your car. Just come back in 10 minutes". I went back inside 10 minutes later to get my order. On my way out I placed my order down to bench at check in, to look at my order was correct. My fries were cold and stale. I'm a manager, I hire people who NEED their job, because they perform best at work. My decision when I saw my fried was to leave this review and never come back. Customers keep good service going on. This place does not deserve my money/time.
Amel Doherty
First time here and very disappointed. We order some wing and they were dry. Like if it was cook and put a side and bump in frier to warm them up. We are 6 at the table. And our food came 1 at the time. So first my youngest then10 minute later my oldest. Me my mother in law then 5 minute later again my husband. When we finish and paid, the table was still fool with our plate.my husband was finishing his drink. Never once the waiter came to check on us. To see if we need more drink or more. Now I understand the crazy time we live in , but there is no way to be treating like that. I rather be home in that case and make a better diner and wings still juicy. So I would not come back and make sure to let anyone know about the treatment as well. AD
Nyadia G
The manager was very rude. It took one hour for my wings to be served. To compensate for the tardiness, the manager offered to have them remade. I advised the manager that I did not want to wait an additional hour for food. I didn’t have an …Hey Nyadia. We're sorry to hear you had a negative experience with one of our locations. Please fill out the form at the bottom of BuffaloWildWings.com/FAQ where it says 'Orders & Visits' and we will address with the team.
Jesseca Makeup
Why oh why didn’t I check the reviews first?! This was suppose to be spicy garlic wings..no garlic no spice just a box of dry OLD wings that looks like it’s sat under a light for a day or two..never again! Also, the ranch and celery was missing from the bag.Hey Jesseca. We apologize for the food you received…thanks for letting us know. Please fill out the form at the bottom of BuffaloWildWings.com/FAQ where it says 'Orders & Visits' so we can make it right for you.
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