UPS Freight Service Center

Jason Smith

Horrible terminal with absolutely no CS skills. Unable to follow simple instructions. Even spelt out in crayon and still they could not understand instructions.

Laurie Ricevuto

The WORST customer service. Never delivers package. Then emails me to tell me it’s out for delivery again, waited all day and still no delivery! On hold with a supervisor who then disconnects me. The supervisor Kevin is rude and unhelpful. I can’t not believe this is UPS. A major shipping company.

Nate LaChance

0 Stars - My shipment was picked up late, never went out for delivery when I was assured it would, then it was lost. It is now 2 wks later and I am calling day after day to "find out if they can find my shipment". Because of this, I have lost my very important customer and they have lost their customer. This is horrendous operations, sales and traceability. I will be moving my business to FedEx (as soon as they find my shipment).

Lynn Chapman

1st time picking up a load here. They are very nice. Load was ready 1 1/2hrs early we had a flat on our trl (we are a outside carrier) they fixed it in 15minutes and we were on our way thanks UPS for being early and helping us.