Digital Federal Credit Union

Jim L.

Been with DCU for over 20 years now. All our family members have account here. DCU Staff overall always friendly and helpful to us. Cant beat the car loan rates and the easy process. Louis @goldstar office went extra mile to help us last minute thing done right! Thanks staff and big THANKS to Louis !!!

Alexandria Bolduc

Staff friendly and always helpful when I go in. 3 stars due to ATM being down sometimes and long lines.

Taxachusettsucks

Low rates. But god help you if you need any help from an actual person. I've actually taken out my future car loans with another credit union at 1% higher rate, just to avoid the un needed frustration dealing with any human at dcu. You can't just simply call them and talk to someone without leaving a call back #. wich could be up to 6hrs. Later or more. And don't think your going to be talking to anybody with any knowledge of what their doing. It took my dealer 3 days to get a hold of them to make a pay off on my trade in. Their a huge dealer and said they've never seen anything like this with any bank.

Anna Hand

I have always rated a 5. I love DCU. But lately different employee are telling me different things. In these difficult times I need to know that what my mobile app is telling me is correct. But a woman told me funds would be released sunday night after midnight. Which makes sense. This guy is telling me I have already received it all. No hold on checks. Yes there is over a certain amount. I just felt like he didnt care. Not Dcu. I hope to hear from the bank in Good faith. I love dcu. Best bank. They have really worked with me. This guy didnt care and spoke to me like I am an idiot. That, I hate.