Cambridge Housing Authority

Yaregal K

Front desk workers are not willing to listen people . They masked by covide related reasons in order not to help people. If they costomers are not fluent in english they even donot like to speak with them.

Kelly Dugas

The staff at CHA are knowledgeable in general, they do know their stuff, please don’t get me wrong. I really do feel horrible for giving them 3 stars instead of 5, but must because of ongoing issues. The one long running issue is that they seem to conveniently “lose” and/or “misplace” paperwork every time I turn around. Even better is being accused of not sending in said paperwork in the first place, when in reality, I did send it in. Such issues have notoriously held up the recertification process multiple times, as well as when wanting to move. Not everyone has all the time that they do, to keep redundantly sending them paperwork to the point that they ask you to stop because they can’t keep your file straight. Sometimes, the tenant is better at keeping tabs on paperwork instead of them.

Quaniey P

I miss Cambridge & everyone at the housing authority was so amazing especially Mrs Lynne Tyree she was a blessing to my daughter & I. The staff there is awesome. I made some wrong decision on my part which I pray I get another chance at but I love the way how the staff reached out & helped me. For that I'll always be grateful!! Thanks Cambridge Housing Authority!!

nubian goddess

Front desk staff was highly unprofessional. I experienced sexism. Upon arriving, i waited for the gentleman In front of me to sign in. One of the 3 females that sat at the desk greeted him and asked if he had an appointment, she then called the person he had a appointment with to let them know he arrived. When it was my turn, I said hello, signed the book and proceeded to take a seat assuming she just couldn't read his writing so that's why she asked him those questions. 15-20 min went by, I was forced to listen to raunchy music and the 3 of them gossip about an associate of theirs, until one of them decides to ask.... "Ma'am do you have an appointment". I once paid a $60 fee for being late to a recert appointment, but this time I came on time, and still got seen late, because " 3" front desk staff cared more about chatting than doing their jobs. 7/3/18 1:26pm