Ridgewood Park and Ride South

Karla Moreno

Truly one of the most unreliable companies. I can’t even begin to explain. Experiences where the bus never arrives because there weren’t “enough” passengers, or gets there an hour later after it’s supposed to OR teams up with Coach buses and they don’t really tell you to look out for a Coach bus clearly, but In very fine print all the way at the bottom of the order information. Waited for 1 hour in the middle of the highway, freezing pouring rain on Mother’s Day to find out I was supposed to get in a Coach bus. Horrible and upsetting experience. There really needs to be a better way to manage their processes. Incredibly unreliable and have absolutely no consideration for their customers or the service they provide.

Debbie Richards

Bus drove away with son's luggage in under-storage. Contacted MegaBus repeatedly so we could pick it up prior to leaving east coast. They insisted we wait for response to the online form and ultimately STOLE his luggage and significant amount of cash. It was the last drop off of the night, and either the bus driver took it home or Megabus' Lost/Found Dept rummaged through it and took what they wanted. Poor and dishonest service.

Kevin Hersh

Safety for people is not relevant here when traveling North. You're in the shoulder with speeding traffic rocking your car if you wait until your loved one is on the bus. Ignore the blaring horns, those are cars pissed at you for stopping on a curve in the shoulder. #christie #deathonthehighway #pathetic