Geek Squad

Category: Mobile phone repair shop in Redding, California

Address: 1010 Hilltop Dr, Redding, CA 96003, USA

Phone: +15302229200

Opening hours

Sunday: 11AM–7PM

Monday: 10AM–8PM

Tuesday: 10AM–8PM

Wednesday: 10AM–8PM

Thursday: 10AM–8PM

Friday: 10AM–8PM

Saturday: 10AM–8PM

Reviews

Steve T

Jul 19, 2022

Horrible customer service, complete waste of time

Stephanie Clayton

Apr 30, 2022

Tried calling for a TV repair. I ended up talking to a very depressed sounding woman who told me they don't repair TVs and that was it. I told her the website says you do and she just said "no" with such attitude. So I just decided to just hangup from the awful customer service, she must hate her job.

Linda Southard

Jul 19, 2020

I scheduled an appointment for Wednesday morning. They called and said they didn't have a technician in my area and could they reschedule. They rescheduled for Friday 9-12. They called Friday morning and asked to reschedule to the afternoon. Then they called and said the technician was having an issue and could they reschedule to Saturday. The appointment was scheduled 12 - 2. Again they called that the tech was having a problem and could they reschedule again. This time he was supposed to arrive at 4. It's now 535 pm and still no tack and no call. This is the WORST customer service I have EVER encountered DO NOT USE the GEEK techs from Best Buy!

David Clark

Jun 4, 2018

These guys were very friendly and showed my problem was important to them to take care of. I cannot say enough how well the warranty issue went. The really nice thing is its not like I can only deal with them on the phone like other warrantys you get for phones I can also deal with them one on one.

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Questions & Answers

How much is their hourly rate?

Autumn LaWare | Sep 2, 2020

sunny stef | Sep 2, 2020

I dont really know they never gave me a price when I asked how much it woukd be to fix my computer.

What if you dont remember your password

carol crans | Sep 2, 2020

Cherylann B | Sep 2, 2020

You can reset your password.

Searched up "hard drive data recovery" and Best Buy popped up, I have a gt 620 windows 10 that's password protected but i feel something I'm looking for might be on it. would Best Buy in Redding be able to get the data off?

Isaac Bahr | Sep 3, 2019

CB Farnsworth | Sep 3, 2019

I've had very good experiences with the geek squad.

Beer got spiled on my imack magic key board . It sort of worked after that but the next morning would not work at all can it be cleaned some how and how do you clean it? Jerry

Jerry Kakuk | Sep 3, 2019

David Clark | Sep 3, 2019

I did the same thing to my IMac keyboard but Inlet it dry for a day bedore plugging itnin and it was okay except a few sticky buttons. Bit if you had power to yours and it was still damp its probably damaged and is why ots not working now. Moisture finally got to it

Do you service xbox 1 if so how much

roman rodriguez | Sep 3, 2019

Sam Pitman | Sep 3, 2019

We can send them out to service the pricing depends on variables of if you bought a protection plan through and if not what's wrong with the device, the quote time is 2-3 weeks

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