Address: 200 SW Cutoff, Worcester, MA 01604, USA
Phone: +15087917116
Sunday: Closed
Monday: Closed
Tuesday: 8AM–4:30PM
Wednesday: 8AM–4:30PM
Thursday: 8AM–4:30PM
Friday: 8AM–4:30PM
Saturday: Closed
reina cotto
Status updated: MARK from USA Marine store he call me back for discuss the issues. And now Im a happy customer. The most important was the communication and he listen me about my complains. Always Mark was available to resolve. Thank you so much! I appreciate everything you do for your customers. And thank you BOB for your attention. Nice job!
Nick Dill
I have used them 3 times now over the course of 4 years for full motor maintenance installations of various upgrades, and one very involved project after I bent a prop shaft. Nothing but positive; no one else but them is allowed to work on my bass boat. Bobs experience and communication is top notch. No surprises, quick turn over and always call to get my approval for anything more than what the original scope of work is when needed. Technicians have been very skilled and the documentation and quality of the workmanship is highly professional and clean. Highly recommend.
M “Mark” Andolina
I can't say enough good things about Bob and his service team. I have been a customer for over 10 years. I never knew how good marine service could be before I started coming here. We all know how short our boating season is up here in the North and a breakdown in the middle of it can cut into that time significantly. Bob and his staff understand this and they have gone out of their way to help me get my boat back on the water quickly. The advice and guidance that I have received has been invaluable. Bob makes the time to help his customers! I wouldn't go anywhere else for service.
Trent Rector
I had engine work done and it was done quickly and professionally. I later had an issue due to me not fully charging my battery which resulted in a no start issue. I brought the boat back several times and was seen immediately to diagnose and recreate the issue. I appreciate the rapid response to customers having trouble. Instead of having me drop it off and wait each time they just quickly tested and checked everything all at no extra charge. Bob and his team do a great job and I will absolutely use them for all of my boat work in the future. I have also used them for storage and it is a convenient process and they are very flexible with picking up and dropping off. The parts department is also very helpful and knowledgeable.
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We really need to evaluate what it needs to give a proper estimate.... Please feel free to call Bob in our Service Department at 800-370-2628 and he can better answer your questions (what happened to original motor/extent of damage, etc.). Thanks!
It would most likely be an ordered item, but assume they can get you one. Give them a call, they are very helpful.
I’d give them a call they have a lot in stock and if they don’t have what you’re looking for I’m sure they can get it
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