Paula Young

Category: Wig shop

Address: 400 Manley St, West Bridgewater, MA 02379, USA

Phone: +15086387059

Opening hours

Sunday: Closed

Monday: 8:30AM–5PM

Tuesday: 8:30AM–5PM

Wednesday: 8:30AM–5PM

Thursday: 8:30AM–5PM

Friday: 8:30AM–5PM

Saturday: 8:30AM–5PM

Reviews

Amy Jones

Aug 24, 2022

I love this store. I have alopecia I've been going here for yrs. Can only pull 5 at a time so just plain ahead which ones u would like to try on,👍

deborah radley

Mar 12, 2022

ive been ordering wigs from catalogs for years. i never had a problem but ordered online today for hair spray only. seemed easy. i will see how it goes.

Cathy Loiacono

Feb 3, 2021

The lady was very nice and explained everything in detail. I was disappointed because I had a wig I never used (still in its box and had it's tags on it) that I was planning on returning, but they won't take it back after 30 days. She helped me find the right size and a very nice one. I wish their return policy was a little more lenient. I would have been happy with a store credit.

Heath Miller

Jun 12, 2018

I bought a wig for my fiance online. I paid for overnight shipping as this was a birthday present. They charged me but did not overnight this won't even ship for two more days. They left the charge on my card and aren't doing anything to expedite the shipment. When I called the customer service rep was rude short and dismissive. Other retailers that care about their customers set better expectations and provide better customer service. I may change this review depending on their response and the order when I finally receive it. We will see if they are capable of service recovery. I should have purchased elsewhere.

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Questions & Answers

Do u have wig glue

Deb Yates | Sep 3, 2018
Dale Powers | Sep 3, 2018

Why did your wigs get so bad so quickly?

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Why are you charging me 14.95 a m0nth from my checking. I paid for my wig an you are paid In full

Wilma richey | Sep 3, 2019
Sapphire Love | Sep 3, 2019

Sounds like you may have signed up for the new Platinum plus program. It's free for 30 days then, if you don't cancel, it's 14.95 a month. You get free shipping and 10% back on all orders. If you want to cancel, just call and they'll remove it. Also ask for a refund if you haven't benefitted from it.

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Are you able to try the wigs on in the store since Covid?

Donna Bibaud | Sep 2, 2021
Cathy Loiacono | Sep 2, 2021

Yes, but only 4 people are allowed in the store at a time.

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I was wondering what your highest wig price is? I’m interested in buying a wig and I’m not sure if my mother will complain about the price. If someone could get back to me that would be lovely. Thank you!

QDufour_ TheNerd | Sep 3, 2018
Sapphire Love | Sep 3, 2018

The highest priced wigs carried in store are human hair wigs. The most being $299. Lower priced wigs are $29.99 are clearance. Regular sale price are $34.99 and up

Do your hair pieces ( the Curly ones that I ATTACH ON THE BACK OF HEAD) need to be washed.. mine is going fuzzy...

margaret collea | Sep 2, 2021
Cathy Loiacono | Sep 2, 2021

Try soaking it in a sink cold water with 1/4 c of conditioner. Swish around a few times over an hour or 2. Rinse in a sink of cold water, carefully roll it in a bath towel to get most of the water off. Shake it, then put it on your wig stand to dry.

I purchased a wig last wk or 2 and it's not the color I thought t would be < can you die these wigs?

Ann boisvert | Sep 2, 2020
Patricia Winbush | Sep 2, 2020

Yes if it's human hair.

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Do you have a store in Indiana

Loretta Huston | Sep 3, 2019
Sapphire Love | Sep 3, 2019

No, there's only one store, here in the US. Paula Young does ship internationally, though. The easiest way, is to order online through the website. A catalog might take a long time to get to you if you call and request it. And mailing out a catalog usually means there won't be a tracking number.

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I am trying to order a hairpiece , and added the coupon code for free shipping; however when I start to place my order the shipping is still charged,so since the price of hairpiece or wiglet exceeds required amt.don't understand !!!

Zeddie Dyess | Sep 3, 2019
Sapphire Love | Sep 3, 2019

Did you think of calling a representative to assist you?

where is my order? Order # Y285D426

Lue Nell Belyeu | Sep 3, 2018
Sapphire Love | Sep 3, 2018

why not just call and ask? also that number doesnt look like any paula young order number

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do you carry Gabor wigs; namely Love I think its a new wig

Mildred Mcgunigle | Sep 3, 2018
Sapphire Love | Sep 3, 2018

Not in the actual store, gabor is a brand only sold on the website, so it only ships directly from the manufacturer

how do i clean my wig, i like this wig because it's very light and you can put bobby pins in it to hold it, also where do i store my wig/ in a big bag?

Joanne Ag | Sep 3, 2018
Lilly Bizzo | Sep 3, 2019

On you tube has tons of videos explain how to care and store your wigs, not sure how something like this can be answered by typing on reviews. Or better if you ask in person at the store.

Whats the hours for Sunday?

fatima fernandes | Sep 3, 2018
Dale Powers | Sep 3, 2018

No call them

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I am looking for wigs with a lace front.

Mari Samataro | Sep 3, 2018
Lilly Bizzo | Sep 3, 2019

I recommend you to go at the store to check

Can mail order wigs be exchanged?

Debra Lancaster | Sep 3, 2018
Dale Powers | Sep 3, 2018

If you leave the tags. on and exchange before 30 days.

How do you measure for a wig? I have 2 Daisy average wigs and they fit differently.

Vicki Johnson | Sep 3, 2018
Koniev Yoyo | Sep 3, 2018

Most of the wigs have adjusters, so the difference might be because they adjusted differently. Flip the wig that fits the best and match the one that doesn't to the the one that fits comfortably

Can you go there and try on wigs before purchasing?

Gail Ferreira | Sep 3, 2017
Phineas Fiske | Sep 3, 2017

Yes, they are very helpful

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