Bay Area Fence Factory

Sharon P

I have used Bay Area Fence several times over the past 6 and have always gotten very good service. In fact, I have in the past recommended them to my friends. However, my latest experience with this company was horrible. I needed a repair to my fence, which was installed by Bay Area Fence. They've always been so responsive so I called them first. I was told by the person who answered the phone that Bob would call me to make an appt. to come out. Three days later after no call, I called again. The same person answered the phone and was extremely apologetic. He said that he would remind Bob to call. He explained that Bob didn't like to be reminded to call, but he would try to get Bob to call. I said that even a text would be helpful. Three days later with no call, I called again. This time a different person answered and assured me that I would receive a call or at least a text. After another couple of days with no call, I called another company who answered right away and did a great job. I am very disappointed in Bay Area Fence Factory. At the very least they could have had the courtesy to text and say they were very busy and not interested in the job. They used to be so professional and courteous. Obviously they don't care about loyal customers anymore. They have now lost a repeat customer.

Alyssa Jackson

In the 34 years we have lived at our home we have used this company 3 times. Love them. Top notch business. They did our wood fence years ago which lasted 20 years. Then replaced our chain link and did vinyl work for us a couple years ago. Today this did another section of vinyl. The technicians are wonderful. Highly recommend this company for any fencing need. ⭐️⭐️⭐️⭐️⭐️Sharon Householder

Deb P

We could do geometry homework on the straight lines from our vinyl fence. Amazing value, quality, support, and at a good price! We are recommending to everyone we know.

Caroline M

Bay Area Fence Factory installed our first fence in 2003 so we were pleasantly surprised to find they were still in business in 2020. Salesman Mike Christenson came out twice to discuss fence materials and designs and promptly responded to our follow up phone calls and texts. We had to re-schedule the fence installation 3 times due to pool construction delays and Bay Area Fence Factory patiently worked with us each time. They even came out unscheduled to install some fence posts so our pool deck could be cut around them. All of the personnel from salesman to office workers to schedulers to installers are professional, courteous and knowledgeable which is a testament as to why Bay Area Fence Factory has been in business for so long. We highly recommend this established company.