Address: 4732 Limestone Rd, Wilmington, DE 19808, USA
Phone: +13029959081
Sunday: 11AM–9PM
Monday: 11AM–10PM
Tuesday: 11AM–10PM
Wednesday: 11AM–10PM
Thursday: 11AM–10PM
Friday: 11AM–11PM
Saturday: 11AM–11PM
Nicole McClure
I never leave bad reviews but I have never had worse service. Waited 20 min to place our order, salad bar was not refilled, I had to hunt down a waitress that wasn’t even ours to get us silverware and napkins. She ended up taking care of us and apologizing for the lack of service we were getting. I get it we are all short staffed these days but there weren’t many patrons dining in and the staff that were there were hiding in the back or sitting in the booths. I saw two waitresses running the whole show while the others could’ve cared less. Do better Ruby Tuesday! Not sure how this place is even still open!
Dozshon Jefferson
I don't know where to begin. Customer service is out the window at this location!! Staff was more worried about socializing with each other than paying attention to customers. It was only 4 tables with customers and you would have thought the place was standing room only the way service was provided (NONE EXISTING). The restaurant needs to be cleaned thoroughly, have a more experienced manager, and retrain the wait & service staff. Food was good but other than that... 👎
Iceman3000
We’ve been coming to this particular Ruby Tuesday’s for years and have enjoyed the service and employees that have been there for years. But ever since new management came in it seems like this person is deliberately and intentionally getting rid of or trying to make every employee that was previously there quit, and in the process replacing them with well let’s just say their own “personal” choices. We were long-term customers but we will no longer be dining there anymore.
Edward Conner
The first 5 minutes there the hostess got yelled at twice for seating people ahead of people already waiting. The manager seemed overwhelmed and unprofessional, scolding the hostess in front of the patrons. The waiters all seemed like it was their first day on the job. Items on the salad bar were frozen. Our entrees tasted pretty good, the nachos were soggy. Bottom line we spent $62.00 before tip on a lunch that should have been no more than $35.00 at the most. The whole experience was very disappointing. Never going there again!
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