Bob's Discount Home Store

Ivy

After an exhausting move during 4th of July weekend we went to the New Bedford Bob's to buy a mattress. The service was horrible from the start but we did find a mattress we liked. We then found out they didn't have it in stock & We would have to wait for it to be delivered Thursday @ 12. Thursday we went to pick it up and were told it wasn't delivered and we would have to go to Yarmouth or wait til Sat. After being aggravated & frustrated we decided to drive to Yarmouth. Upon arrival we found out the mattress was actually delivered on Wed!! NB nvr even looked!! With Tabor & the manager Mark( I believe) help, They made the situation less stressful. They offered to deliver the mattress to our house in their own vehicles and any other help we may have needed. They felt horrible about NB screw up and couldn't help us enough. We definitely will be driving to the Yarmouth location for any future furniture purchases. I can't express enough how amazing they both are. If you are in the process of looking for furniture go to the Yarmouth Bobs & Ask for Tabor & Mark. (Manager) You will not be dissapointed. Thanks Guys you are the best!!!

Steven A

I bought a wood bed frame a from these people a while back. It seemed like decent quality but it collapsed after a year while I was in it. I was simply lying still watching netflix. I wasn't too badly hurt thankfully. I went in to talk to someone to see what the warranty was and to get a copy of my receipt. The sales associate showed no sympathy or even emotions when I explained why I was there. She also refused to look up my receipt saying she had better things to do. When I asked for her manager she got him and he was even less sympathetic, his body language and attitude screamed "why are you bothering me, I don't care". All in all, these are some absolutely horrible people and the quality of their products is suspect at best. I recommend shopping somewhere else, anywhere else, for furniture.

Angela Laurent

I cannot say enough positive things about this furniture store. I called looking for a round table dining room set, and just my luck, they had one! The young woman who answered the phone was helpful and courteous which made me go right down to the store. All of the staff was professional, friendly, and encouraging throughout my browsing the store. They were able to deliver my new dining room set that evening. Tabor was wonderful. He called before he made the delivery, and when he arrived, he was friendly and very professional. He set up the table in a matter of minutes, and he took the time to show me how the leaf in the table worked. I have purchased several furniture items from this store in the past, and they never disappoint. Bob's discount home store is a wonderful place to purchase furniture with a no-pressure, friendly, professional atmosphere. It's nice to know that there are still places like this on Cape Cod. Thank you again!!!

Tabor Loynd

My sincere apologies for the miscommunication Mr. Aller however the removal consisted of two mattresses and two box springs which totaled a $80 dump fee, the remainder balance went to a portion of gas and my help for the job. I would have gladly set up the frames for you but you did indeed tell me at the store “I can handle the set up there is not much to it.” That being said if you requested I would have had no problems doing so for you.