Address: 1260 William D Tate Ave, Grapevine, TX 76051, USA
Phone: +18174218835
Sunday: 10AM–10PM
Monday: 10AM–10PM
Tuesday: 10AM–10PM
Wednesday: 10AM–10PM
Thursday: 10AM–10PM
Friday: 10AM–10PM
Saturday: 10AM–10PM
Tom W
They're back!!! Friendly staff. So glad the dining room is open again. Will add these folks back to our dining rotation!!!
Hi MyNameIs
Whatever you do, avoid this location at all costs. I haven't eaten Arby's in about 20 years, and won't any more after today. I went here for the first time about a month ago, and 2 times after that including today. Not only is the service superrrrr slow, they messed up my order 2 of the 3 times. Also know that your food will be old and cold. My fries were so old that I crushed it in front of the lady at the window. Normally when you squeeze fries it won't crumble like a cracker. Also, if Robert is at the drive thru taking orders, just go ahead and pull off because your order will be wrong. He was the one who took my orders both times it was messed up. I had to go back to correct my order this time and still didn't eat it because I didn't feel comfortable with all of the giggling and looking at me funny that they were doing when they handed it to me. Yuck! Almost $17 down the drain for food I didn't eat. Smh. Like I said I be back to any Arby's after today.
D B
Edit: Since posting this, there doors have been opened every time I've come by and received excellent service. Changing rating to 5 stars. Now its other restaurants nearby closing their doors. Don't even bother trying to go here, they're closed anyways. Tried twice this week to go on my lunch break and the doors were locked. Guess I'll take Arby's out of my weekly rotation.
Jon Purnell
Very pleased with our order. Dining room is not open.We value your feedback & look forward to serving you again soon.
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