Massachusetts Department of Transitional Assistance

Category: State government office

Address: 49 Nursery Ln #101, Fitchburg, MA 01420, USA

Phone: +19786658700

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: Closed

Reviews

Pricila Castro

Feb 7, 2022

Professionalism is needed in this office. Spanish workers speak to you in a Rudely manner,as if they’re disgusted. Can’t even call with a simple question and being told none sense as she caught herself in the middle of her own lie. Stop being lazy and do your job! Another thing YOU never hang up on someone that’s poor communication skills that it’s a MUST have in these types of offices. It’s a shame to have people who gives a flying fly about any of us but just care about their paychecks. Let’s treat each other with more respect as I myself am Spanish no racism here 😊

Beau Tiful

Aug 30, 2018

They are very nice and accommodating. It is always pretty quick to be seen even without an appointment

Bill Richards

May 12, 2015

I arrived at 730am, and was able to speak to a counselor within 15 minutes...she evaluated my situation and was able to set me up with a card and emergency funds for the next day. They were very efficient and polite.

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Questions & Answers

How are you suppose to get a replacement card if there closed??

Deborah Marandino | Sep 2, 2020
Princesa sC | Sep 2, 2021

If you have the DTA CONNECT App you can ask for a replacement.

Can you provide proof of mass residency for a homeless individual

James Anello | Sep 3, 2019
Stephanie Williams | Sep 3, 2019

Yes ....its proof of residency not proof of "address"

How can I cancel someone from my food stamps

Evelyn Muniz | Sep 2, 2021
Gabe Inusa | Sep 2, 2021

Just give DTA a call they will help you 😊

What do I need for snap recertification? I did not receive anything yet in the mail.

Stephen Chiampa | Sep 3, 2019
Brenda Golzbein | Feb 4, 2022

How do I get recertification paperwork?

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what are the the most crowded times

Trina Gayle | Sep 3, 2018
Beau Tiful | Sep 3, 2018

8 am, noon, and between 3 and 4 pm

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