Bond Plumbing Supply Inc.

Gladys Ortega

Very professional. Dan offered alternate solutions when the product I wanted was on back order and not available. Very happy with the service and expertise of the staff.

M K

These people dont understand customer service. I showed up to showroom yo buy all the plumbing fixtures for my new home being fully remodeled. My budget for fuacets, toilets, and sinks is $9000. When i arrived in the showroom i was the only customer and there were 2 sales people sitting at thier desk doing nothing, one was eating an orange. I was never greeted and neither stood up so i looked around and then walked over to ask how i get prices. The guy eating the orange sitting at his desk said...."this is not home depot, we dont put prices on our products, it would be too much work". He then proceeded to tell me he only works by appointment,...i asked him how far out the appointments are. He asked what i need and i told him i need everything for a 3 bed 2.5 bath house...baths and kitchen. He looked at me annoyed and sarcastically said do u have a list, do u know ehat colors, do you know what style, do u kniw what brands. Whats the purpose of shopping and having a showroom uf you know all that? Hr then said they had appointments available after lunch and asked if i could come back after he finished his orange. I walked out because it was obvious this guy is arrogant and not going to be easy to work with and did not value my business. There are plenty of places to buy plumbing fixture from people who actually want to help you. Maybe the reason they had no customers at all in the showroom was the attitude of this lazy salesman.

M Chaves

Purchased 1/2 rolled copper per my plumbers directions. When I tried to return it unopened they said I had to come back June first to return because of COVID. When I went back the same person told me that corporate had not yet authorized returns, try later and talk to manager. Just got off the phone with the manager; first he said they didn't accept the return because of condition, when I said it was unopened he then said the warehouse in Miami had denied the return then when I told him it was not ordered but came out of his warehouse he asked if I had paid cash, when I said it was on my debit card he informed me that on the bottom of my receipt it said cash sales final. These are very untrustworthy, down right liars. Buyer beware.

Len Mausteller

Went here to buy my plumbing parts for the knowledge of the sales person BIG mistake!! I bought the roughin valve from the counter, came back a few days later to buy the trim. Went to the counter and brought back the valve I was using, still the wrong parts were ordered. Kept trying to sell me a twin L diverter even though my tub spout does not have a diverter valve. Assured me that I needed a three way valve until I brought it back and said it didn’t work then they realized I needed a 4 way valve and would not take back the 3way valve. I DO NOT recommend this company. Oh still waiting on parts that were ordered over a week ago. Could have got the same components on amazon delivered in two days for free shipping and most likely been able to get the correct parts ordered the first time. Not to mention saved a lot of money ordering the parts from Amazon. I like to support local businesses but places like this deserve to go out of business.