Imperial Pest Prevention

Category: Pest control service

Address: 1725 S Nova Rd STE B6, South Daytona, FL 32119, USA

Phone: +13869569506

Opening hours

Sunday: 5AM–11PM

Monday: 5AM–11PM

Tuesday: 5AM–11PM

Wednesday: 5AM–11PM

Thursday: 5AM–11PM

Friday: 5AM–11PM

Saturday: 5AM–11PM

Reviews

R C

Jun 9, 2022

I chose this company after reading their responses to customer reviews. The owner provides reasonable, professional, and well-thought responses regardless of the rating. The technician who came to the house was friendly, knowledgeable and thorough. My only complaint is the additional cost to treat the attic wasn’t addressed until the technician was here. All things considered it’s not that big a deal and I paid to have it done. Before the attic was treated the technician advised me to turn off the dehumidifier I have located there to avoid any possible damage which I really appreciate. When he was done I was advised to give it a week and if we still had problems he’d return at no extra cost. Within four days our insect problem was gone.

Lynnie Bass

May 9, 2022

We were looking for a new pest control company to take care of our quarterly services, because the company we were with kept raising their prices. After calling several companies, we decided to go with Imperial because Rachel was so nice on the phone, & quoted us a great price. The tech always calls ahead of time with an ETA, confirms the type of services that needs to be done, & asks if there’s any other issues he needs to take care of while he’s there. I definitely recommend Imperial for any pest control issues you may be having!!

Sue Hetlan

Mar 23, 2022

Always show up to take care of your needs when you call. Very nice people .They have time to answer your questions. Very good service I have been using them for pest control for about 8 yrs. I would highly recommend. I am very pleased with the results of there services. Susan Hetlan

Audrey Hoover

Nov 18, 2021

We recently used Imperial Pest Prevention to provide a termite inspection and protection on our new home and I cannot recommend them enough! I have been especially impressed with the wonderfully helpful ladies who run the office (I worked with Rachael and Melissa). They were both incredibly responsive, answered all of our questions, and just generally super pleasant to work with. I was also very pleased with how quickly we were able to schedule our inspection and how thorough the report was. I would definitely recommend their services and am looking forward to using them for all of our pest needs going forward!

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Questions & Answers

Do you offer a guarantees with your pest control services?

J S | Sep 2, 2021
Imperial Pest Prevention | Sep 2, 2021

Absolutely, Imperial pest prevention does offer a guarantees on our pest control services. If you see any live insect activity, give us a call and we will gladly return and retreat at no additional charge. If it is a one-time service that you hire us for, we do offer a 30-day guarantees for those Pest Control applications. All other pest control programs, we return at any time throughout the year at no additional charge.

I see your name is Imperial Pest Prevention, what makes you different from a Pest Control Company?

J S | Sep 2, 2021
Imperial Pest Prevention | Sep 2, 2021

Great question. A pest prevention company seeks to prevent bugs in the first place. Or activily take care of existing insect problems and prevent them from returning. A pest Prevention specialist such as Imperial Pest Prevention applies products in a manner designed to help protect your home. A pest control company does exactly what it states. They control insects when you have problems. They typically do not work on the prevention of insects.

How do your Pest Control services cost?

J S | Sep 2, 2021
Imperial Pest Prevention | Sep 2, 2021

Our pest control services range in prices. Once you contact our office at 386-956-9506, a qualified office team member will listen to the insect concerns you are having, find out the size of the home and location. Once that is determined, we can provide an accurate quote. We also offer online booking, however, prices are subject to change upon arrival for misinformation that may have been entered. We recommend calling to avoid any mishaps.

How long does a Pest Control service take?

J S | Sep 2, 2021
Imperial Pest Prevention | Sep 2, 2021

Pest control services will vary depending upon the size of the home, the severity of the infestation, the type of insect we are hired to treat, how well a home is prepared for pest control, the number of stored items, etc. Generally, pest control services for a home take between 30min to 1hr for start up services. Routine maintenance pest control sprays roughly take 10-25min. Lawn spray services can be performed in as little as 10-12min. Once you contact the Imperial Pest Prevention office at 386-956-9506 and discuss the size of the home, type of pest control concerns you are having, we can narrow down a more accurate time frame.

Does the staff and technicians who service my home or business at Imperial Pest Prevention receive background checks and urine analysis?

J S | Sep 2, 2021
Imperial Pest Prevention | Sep 2, 2021

That is a great question. Imperial Pest Prevention office staff and field technicians do receive pre-employment background checks and urine analysis. we at Imperial Pest Prevention understand the concerns of having service workers in homes and want you to rest assured that we have your safety in mind.

How will Imperial Pest Prevention protect the privacy of my business and myself?

J S | Sep 2, 2021
Imperial Pest Prevention | Sep 2, 2021

At Imperial Pest Prevention, we understand that your brand and personal reputation is of extreme importance. Imperial Pest Prevention ensures client confidentiality and is our top priority. Imperial Pest Prevention professionals maintain your privacy from your innitial office consultation and through all treatments and procedures during the course of all pest control services.We take every residential and commercial clients identity serious. here is a link to our Privacy Policy. https://www.imperialpestprevent.com/privacy-policy

How do I prepare for a pest control service?

J S | Sep 2, 2021
Imperial Pest Prevention | Sep 2, 2021

That is a great question! When you hire Imperial Pest Prevention for any pest control services, we send you preparation sheets as well as videos to help ensure you have the best pest control treatment possible. Here is the link for how to prepare for a pest control service. https://www.youtube.com/watch?v=rvwGY-vUTSM&feature=emb_logo

Does Imperial Pest Prevention offer Saturday appointments for pest control services?

J S | Sep 2, 2021
Imperial Pest Prevention | Sep 2, 2021

Imperial Pest Prevention operates Monday through Friday, from 8:00 am - 5:00 pm and Saturday 9:00am -12:00pm. As a family-owned and operated company, we believe in offering our employees time off to spend with their own families. For this reason, we only offer limited service on Saturdays with reduced staff and hours. We are closed on Sundays. We can be reached via online chat relay 24-hours by following this link https://www.imperialpestprevent.com/

Can Imperial Pest Prevention help me identify an insect?

J S | Sep 2, 2021
Imperial Pest Prevention | Sep 2, 2021

Yes. If you are local, visit the Imperial Pest Prevention office and leave your specimen. In the event you can not make it in, we will gladly come out to you. The Entomological department at Imperial Pest Prevention is equipped with lab equipment and the resources to identify your insect. If we are unable to determine, we have relations with the Department of Agriculture in Florida who we can outsource to further assist. If you do not live in our service locations, simply place your insect(s) specimen in a small container (do not use ziplock bags or materials that will cause the insect to be crushed) and deliver, or mail to: Imperial Pest Prevention Attn: Entomology 1725 S. Nova Rd. unit B6 South Daytona, Fl. 32119 Please enclose your full name, phone number, and email so that we can reach you in regards to the findings. Please allow up to7-10 business days for a response.

What is integrated pest management (IPM)? I saw this in your website

J S | Sep 2, 2021
Imperial Pest Prevention | Sep 2, 2021

Integrated Pest Management (IPM) combines ethical pest control practices with the environment in mind. Integrated Pest Management utilizes targeting insect activity in a safer manner with minimizing the harmful effects of insecticides. This practice is more effective, environmentally friendly, and safer for families and pets than previous popular pest control methods.

Imperial Pest Prevention services my home in Ormond Beach. I want to know if you offer discounts if I added Pest Control for my Business in New Smyrna Beach?

J S | Sep 2, 2021
Imperial Pest Prevention | Sep 2, 2021

Imperial Pest Prevention does offer discounts for customers that add on existing Pest Control services or locations. Contact us at 386-956-9506

Are your pest control services safe for pets?

J S | Sep 2, 2021
Imperial Pest Prevention | Sep 2, 2021

The pesticides that Imperial Pest prevention uses are generally safe. However, we can not guarantee this. Animals just as humans vary on degrees of sensitivity, for this reason, we recommend moving all pets out of the structure during any pest control treatments for liability reasosn, and your pets safety.

Do I have to leave the house for Pest Control Services?

J S | Sep 2, 2021
Imperial Pest Prevention | Sep 2, 2021

For liability reasons, Imperial Pest Prevention always makes the recommendation to leave the house for at least 4hrs. With that being said, many customers stay in their home during normal scheduled visits. If you are having a pest control start up service for an active infestation, we most definitely request you leave the home with all pets at least 4hrs, so we can treat accordingly. Contact us and we can email prep sheets and prep videos to be sure you are prepared for your pest control service.

Does your pest control company leave workorders or service tickets? Does your office call and still have human interaction with customers? My pest control company does everything through emails and automated phone calls. I do not like it.

J S | Sep 2, 2021
Imperial Pest Prevention | Sep 2, 2021

We do provide service tickets upon completion. We also have some customers that like to have them emailed, which we can also provide. You do speak to office personnel when you contact the Imperial pest prevention office. When we schedule our appointments, that is also direct from office personnel as well. We do not employ automation. We believe human interaction provides a much more professional user experience and better customer service.

What payents does imperial pest prevention accept? My pest control company switched to only credit card payments, do you accept all ypes of payments?

J S | Sep 2, 2021
Imperial Pest Prevention | Sep 2, 2021

That is unfortunate that your pest control company has limited you to credit card payments only. Imperial pest prevention accepts cash, checks, Visa, MasterCard, American Express, Discover, and PayPal. We offer our customers the opportunity to pay online, in person at our office, or technicians after service completion.

Does imperial pest prevention offer termite bonds? Or do takeovers of existing termite bonds?

Jerry Ziegler | Sep 2, 2021
Imperial Pest Prevention | Sep 2, 2021

Mr. Zeigler, Yes, Imperial Pest Prevention does offer termite bonds. We also do offer takeovers on existing termite bonds from other pest control companies. We would need to be provided with proof of the original treatment, as well as an anual, record of upkeep that the policy was renewed and kept up to date. We offer termite bonds for both Subterranean termites as well as Dywood termites. Call us today at 386-956-9506. We would love the opportunity to earn your business.

Does imperial pest prevention price match? Or beat other pest control competitor rates? Our pest control company increased our pest control service prices up.

Jerry Ziegler | Sep 2, 2021
Imperial Pest Prevention | Sep 2, 2021

Mr. Zeigler, Imperial pest prevention is extremely competitively priced. We offer a wide variety of pest control programs to accommodate almost any budget. We typically can, in most cases, price match has long as it is in reason. I have personally found, that in most cases we can even save people money from what they are currently paying with their pest control company, all while offering a better pest control program than what they were currently receiving. It is unfortunate that you received an increased Pest Control service rate, especially during a pandemic. With that being said, Imperial pest prevention follows covid-19 protocol during our pest control services. How are technicians, where proper personal protective gear and maintain social distancing practices when possible. We would love the opportunity to quote you on a pest control service, and look forward to being your new Pest Control service provider. Call us at 386-956-9506

What towns and counties of Florida does Imperial Pest Prevention offer pest control and exterminator services to?

J S | Sep 2, 2021
Imperial Pest Prevention | Sep 2, 2021

Imperial pest prevention offers pest control, lawn spray services, termite treatments, tent fumigation, and wdo inspections to Palm coast, Flagler beach, Ormond Beach, Holly hill, Daytona Beach, South Daytona, Port Orange, new Smyrna Beach, Edgewater, Oak Hill, Deland, Lake Helen, Orange City, Deltona, Debary, Sanford, St. Augustine, all of Volusia county, and Flagler county.

What pest control services do you offer?

J S | Sep 2, 2021
Imperial Pest Prevention | Sep 2, 2021

We offer residential, commercial, and Industrial pest control services for ants, bed bugs, cockroaches, fleas, palmetto bugs, rats, rodents, spiders, ticks, silverfish, scorpions, lawn spraying, termite treatments, spot treatments, tent Fumigation, shrub spraying, and WDO inspections and much more. Call us, 386-956-9506

I had the service for the yearly pest control and accidentally let it lapse. Will you let me renew it with the old coupon I had from a while ago. Please look me back up in your system and let me know. I am available all of tomorrow Lauren Grismoll.

Lauren Grismoll | Sep 3, 2019
Michael Mcmantis | Sep 3, 2019

they do have a yearly pest control special. I know for a fact because we signed up not that long ago and it was available and I saw the coupon on Facebook not too long ago.

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Do they offer organic pest control programs?

Carmen Glover | Sep 3, 2019
Lacey West | Sep 3, 2019

Yes, we asked when we signed up. We decided against it though because of problem we were having. They did a great job taking care of our issues. We still have the services.

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Does Imperial Pest Prevention offer discounts if I pay for the year upfront for my pest control services?

Imperial Pest Prevention | Sep 2, 2021
Imperial Pest Prevention | Sep 2, 2021

Imperial Pest Prevention does offer multi-service discounts as well as discounted rates for those who wish to prepay for the year. Contact us at 386-956-98506 and we can discuss the best possible deal available for you depending upon your pest control needs.

Does Imperial Pest Prevention offer discounts for first responders and the Military?

Imperial Pest Prevention | Sep 2, 2021
Imperial Pest Prevention | Sep 2, 2021

Imperial Pest Prevention absolutely supports the military, first responders, and those who help serve and protect our citizens. Call us at 386-956-9506 and we can discuss your pest concerns and design the best pest prevention solution to meet your needs along with a special rate for the services you provide to our community.

Does Imperial Pest Prevention practice and Covid-19 safety protocals while servicing my property?

Ciara Harrison | Sep 2, 2021
Imperial Pest Prevention | Sep 2, 2021

During such troubling times, Imperial Pest Prevention is still dedicated to keeping you safe while practicing CDC guidelines for Covid-19. Our office staff are still required to wear appropriate facemasks. Imperial Pest Prevention employees are still required to frequently sanitize hands, while wearing appropriate face coverings during indoor pest control services. With such uncertainty and a lack of an official Covid-19 plan, we are taking the most extreme caution, for our clients and employees.

Is Imperial Pest Prevention's website ADA Compliant?

Imperial Pest Prevention | Sep 2, 2021
Imperial Pest Prevention | Sep 2, 2021

Imperial Pest Prevention is WCAG 2.1 and ADA Compliant for blind users, deaf users, and those who must navigate by voice, screen readers, or other assistive technologies required by The Americans with Disabilities Act. We have implemented the changes to our website and are compliant.

Will Imperial Pest Prevention get rid of pests and keep them from coming back?

Gaige Stoddard | Sep 2, 2021
Imperial Pest Prevention | Sep 2, 2021

Imperial Pest Prevention will absolutely eliminate any current infestations as well as keep them from returning. We go as far as to guarantee you to be pest free, if you encounter any pests during any of our pest control programs, give us a call, and we will return to treat at no additional charge.

Are your pest control spray treatments safe for people and pets?

Gaige Stoddard | Sep 2, 2021
Imperial Pest Prevention | Sep 2, 2021

The pesticides that Imperial Pest prevention uses are generally safe. However, we can not guarantee this. Animals just as humans vary on degrees of sensitivity, for this reason, we recommend moving all pets and persons out of the structure during any pest control treatments for liability reasosn, and the safety of your pet and family.

How much training do your pest control technicians receive?

Gaige Stoddard | Sep 2, 2021
Imperial Pest Prevention | Sep 2, 2021

All Imperial Pest Prevention pest control technicians and office associates are qualified and receive ongoing mandatory Florida department of agriculture and entomology training to remain compliant with the continually changing laws, regulations, and pest control industry. When you hire Imperial Pest Prevention for your pest exterminator needs, you can rest assured that there is no residential, commercial, or industrial job to big or small. We treat all customers with the same level of detail as if we were doing the service for ourselves or loved ones.

How do you decide what pest control treatments are needed?

Gaige Stoddard | Sep 2, 2021
Imperial Pest Prevention | Sep 2, 2021

When you contact imperial pest prevention, you will be greeted by a live office person who will provide a quick interview to better understand your pest control concerns. After evaluation, we will devise the best pest control program for your needs. After a mutual agreement of the best program, we will dispatch a qualified technician to your property to properly execute that program to rid you of pest concerns.

Are your exterminators licensed, bonded, and insured?

Gaige Stoddard | Sep 2, 2021
Imperial Pest Prevention | Sep 2, 2021

Imperial Pest Prevention is licensed by the Florida Department of Agriculture and holds all pest control licenses directly without subcontracting through other certified pest control operators. Imperial Pest Prevention also meets all worker's compensation and Liability insurance needs for all residential and commercial clients we serve.

How long have you been in business?

Gaige Stoddard | Sep 2, 2021
Imperial Pest Prevention | Sep 2, 2021

Imperial Pest Prevention has been in business since 2013, however, with an Associate Certified Entomologist on staff and over 60 years of combined staff experience, we have earned our reputation as the most dependable, reliable, and honest pest control company that delivers results.

What is a WDO inspection for?

Gaige Stoddard | Sep 2, 2021
Imperial Pest Prevention | Sep 2, 2021

A WDO inspection or termite real estate inspection is a Wood Destroying Organism Inspection. This inspection is also known by other names such as a Real-estate inspection, clear to close inspection, or just a termite inspection. A WDO inspection is typically required by a financial institution when a potential home buyer looks to take out a mortgage on a home they may buy. Sometimes a current homeowner may want to refinance the home they may be currently living in to get a better interest rate. I have also seen many times when current homeowners have a WDO inspection who may be looking to see what their home may have in the way of Wood Destroying Organism before they list it on the market for sale, curiosity, or routine inspections for home upkeep records, etc. The purpose of this inspection for the lender is to be sure that the home does not contain an abundance of Wood Destroying Organisms and/ or damage.

I see that you offer WDO inspections, is this for a new home loan? or home refinance?

Gaige Stoddard | Sep 2, 2021
Imperial Pest Prevention | Sep 2, 2021

A WDO inspection or termite real estate inspection is a Wood Destroying Organism Inspection. This inspection is also known by other names such as a Real-estate inspection, clear to close inspection, or just a termite inspection. A WDO inspection is typically required by a financial institution when a potential home buyer looks to take out a mortgage on a home they may buy. Sometimes a current homeowner may want to refinance the home they may be currently living in to get a better interest rate. I have also seen many times when current homeowners have a WDO inspection who may be looking to see what their home may have in the way of Wood Destroying Organism before they list it on the market for sale, curiosity, or routine inspections for home upkeep records, etc. The purpose of this inspection for the lender is to be sure that the home does not contain an abundance of Wood Destroying Organisms and/ or damage.

If we do not speak english, can Imperial Pest Prevention still help us with pest control?

Imperial Pest Prevention | Sep 2, 2021
Imperial Pest Prevention | Sep 2, 2021

Absolutely, If you prefer a website user experience in a different language, please select your preferred language from the drop-down menu listed on our homepage. We have staff that is fluent in Russian, English, and Spanish. If you have questions in another language, we have the capabilities and software to effectively communicate and still rid you of any bugs that you may encounter.

We are interested in setting up service voicemail is full?

Jescinda Dority | Jan 5, 2022
Imperial Pest Prevention | Jan 5, 2022

Thank you for your request. Our voice mailbox should not be full. We have a full staff of office answering the phone. What is your best contact phone number? I will have an office associate reach out to you.

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