Vital Emergency Services

Category: Ambulance service

Address: 1013 Main St, Worcester, MA 01603, USA

Phone: +15087579111

Opening hours

Sunday: Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

Matthew Amador

May 31, 2022

These people are ridiculous. There driver almost smashed into me coming into my lane. Not to mention almost running me and my family off the road. when I beeped to let them know she flipped me off and then waved. I don't know who was driving ambulance number 41 on 5-31-2022 at 1625 near West Boylston but they are dangerous and unprofessional. When you call to speak to a supervisor all you get is a voicmail.

Donna Hagopian

Jul 30, 2021

I was homeless and went to U mass memorial. First they stole my wallet and an expensive necklace. Then they had security lined up at the hospital. While looking for my wallet after being abused by the nurses they started slamming me into a wheelchair saying I was sectioned. They gas lit me. I tried to defend myself and they put charges for assault on me. Mentally abused me at Memorial. Then put me through extreme mental anguish. I hate them and charges are coming to them.

Lisa Mackres

Nov 14, 2020

I had an appointment with a local dentist and a time was scheduled for vital's services- no one arrived. Transportation was arranged for an affiliate of vital the following day -Worcester Medical Transportation Resources. I asked for this driver's business card so I can call him. A nurse manager told me another patient had SURGERY scheduled. Once again, no one showed up. Absurd.

Carol Pappas

Apr 29, 2019

Rehab facility I was staying in for serious injury back in 2012 called these people for ride for me to dr office. After all was done my lawyer asked all those I had dealt with.for my injury for final bills. Every bill was paid. Now more than 6 years later Vital EMS says they were not paid and they sent bills both to lawyer and to me. We both say we never received bills from them. Don't ever deal with Vital EMS. Something is definitely wrong in their billing dept. Definitely crooked people.

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Questions & Answers

Does this company stand behind Linda Kimball and her statements.

Harold Dade | Sep 3, 2018
stivnan27 Gmail | Sep 2, 2020

Had to fire her. Bad publicity.

Does Linda Kimball provide the same service to "porch monkeys" (black people - her words on Facebook) as she does to white people? Or do those of color in your area need to worry about being ignored or harmed in her care?

Sue Ellen Rangel | Sep 3, 2018
stivnan27 Gmail | Sep 3, 2018

They don't treat white people any better.

I hope Ms. Kimball doesn't have to render care to "porch monkeys) her words on social media in her line of work, surely if she did, that may pose a problem to said "porch monkey" I hope your company doesn't tolerate this in your employees.

ST White | Sep 3, 2018
stivnan27 Gmail | Sep 2, 2021

Sorry, best we can do.

These are the type of people you employ.

Lisa Bates | Sep 3, 2018
stivnan27 Gmail | Sep 3, 2018

Yes, most of them, many are worse

Why do you employ someone who posts racist tweets on social media? It is disturbing that she is working for an EMS company. Does her vile remarks reflect how she treats nonwhites that need your company's services?

Rose callahan (Ichibanrose) | Sep 3, 2018
stivnan27 Gmail | Sep 2, 2020

Yes her vile remarks are are reflective of the majority here.

It's very wrong. Made my grandma miss her appointment. Told us they would be here at 3. They show up at 340. They weren't even aware until 330 of the pickup. How are they doing this to people who need the medical transportation help. Very unpleasant

Destiny Velez | Sep 3, 2019
stivnan27 Gmail | Sep 2, 2020

I'll say!!!

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