Carter's Ace Hardware of Mount Dora

cheryle cleveland

If I could leave a negative number I would. The women that work there are horrible,rude,nasty individuals. I love Ace. I love the prices and the location, the variety - it has taken me a year of being continually disappointed to finally write this but the women that work there are completely ,inexcusably unfit to work with the public. That includes the manager too. Deal with only the men there and the experience will be better. ALL the women that work there are nasty. I will never go back. I support local business but Lowes will have all my money as well as my friends and families from now on. Stay away. Don’t feel sorry for them when they close because they don’t deserve one ounce of our local support. After a year of this I truly think they should all go work in the warehouse . I will continue to keep them in my prayers bc they need it.

Stephen Bell

I was searching around for some specific electrical boxes that none of the other stores had. The staff went above and beyond on the phone for me to ensure they had them in stock before we drove up to Mt. Dora to get them. This is the difference of a local store compared to the big box stores that just don’t care. Five stars all the way for this experience and I thank you for making me feel important.

Rk Kramdon

Its a good store has a lot, a bit high priced, reason for 2 star is cashiers keep asking you 3 times to donate my change 3 times trying to make me feel guilty for not donating to??? that didn't sit right with me ask ONCE not 3 times and third time she put her hand over the change cup after I said no 2 times wow pressure at a the check out hope owner sees this and changes this will go elsewhere now mostly

Donald Claborn

They have a sale going on. Well they are out of some of the sale items. Oh but we do rainnchecks, if you will go ahead and pay for the items on the list. We will pull them when the truck comes and you are guaranteed the items We will call you and let you know when that happens. Good idea NAW we were going by the store about 2pm Sat.and decided to stop in to check if the truck had came in. Yes sir, the truck had came that morning. Everything was on the truck that you had prepaid for except one item. Great I thought, paid for eight different items on the rain check in advance. We got two items that were on the list. Had to get a refund. A hassle within itself. Wife steaming mad cause we didn't get what we had prepaid for. Guaranteed to get. What the heck is going on here. I will guarantee one thing it will not happen again from us. If Lowe's does not have it we do without before going back to Ace is place. It not either believe me.