BJ's Wholesale Club

Amin M

Ty at the front desk is amazing, provides great customer services. Also Peter at online section is outstanding. my five stars are for both of them.

Catalina Perez

Not sure what is going on with BJ's lately? I have placed 3 orders for curbside pick up and all 3 have not been fulfilled. I have called and all they done is transfer me 4 times and the last transfer just rang and noone ever answered. I have purchased before and have paid with PayPal credit before and never had an issue. This is totally disappointing. Today again I had to cancel an order that was not fulfilled.

holymolymdp

This club has absolutely terrible customer service. Recently had an issue with an online purchase and in trying to get it resolved, I was lied to by the department manager, no one answers the phone or returns calls for weeks, in trying to reach someone by another number I was hung up on after being on hold for 20 minutes. I tried to then resolve it by going to corporate and have filed a complaint nearly a week ago and have had no follow up thus far. During this process (which has been ongoing for a month) my membership has expired. Due to the horrible customer service and BJ's complete lack of concern about my (quite large) purchase, I will not be renewing. I won't give my business to a company that doesn't care. Got my money refunded by my bank and I'm moving on. Don't waste your time and definitely don't deal with the tire department. They are useless.

Igor

Nice store, good prices. Very good assortment, especially meats and sausages. Friendly, fast and good service. We drive 10 miles from home to the store to buy what we want :)