VCA Baywood Animal Hospital & Pet Resort

Juliann Crittenden

'Thank you' VCA Baywood for the great care you provided. We are so happy we chose you to provide care for our furry love one. Everyone was truly wonderful and Dr. Padilla was the best. Most impotant, thank you for being attentinve to helping our anxious guy feel at home.

Sydney Ables

Dr. Peters at VCA Baywood has taken such good care of my cats! She's very thorough and meticulous with exams and really cares about the small details of my pets. She's called and checked on my cats after visits as well. The staff at the clinic are also great, very responsive and polite. I've had a great experience here.

Lisa S

I am new in town and my cat was sick. I checked out reviews for vets in the area, and Baywood consistently was at the top. I have to admit, I was a bit hesitant to go to a VCA affiliated vet. I had read some articles that corporate investors often put pressure on the economics of the practice, which could sometimes affect the quality of care (rushed), cost of the care (higher), and the overall experience (eg hard selling and up selling, and sometimes feeling like a transaction). Well, I can tell you I experienced none of that at Baywood!! Every single interaction, from the receptionists, to the vet techs, to the doctor- everyone is so warm, friendly, and takes whatever time is necessary to provide care, answer questions, and discuss next steps. And they were cost conscious, offering alternative treatments, while discussing pros/cons of each. They even follow up with a call the next day(s) to check in. I found that the VCA affiliation actually provides quite a few benefits and conveniences that aren’t usually available at a typical vet, including online appointment scheduling, reminders, pay by text (even with apple pay), emailed receipts, online prescription orders/refills, a wealth of online resources for the doctors, staff and pet owners, plus a new patient care kit with some goodies and freebies. And they have an app that makes accessing all that info even easier, plus an easy way to use or transfer to other VCA vets, including a network of specialists. There is also a live online chat available with doctors 24/7, for a small fee. All in all I am very pleased with my choice!

B.W. Sites

Baywood and Dr. Smith have always been wonderful to us and our dogs. We have been customers for almost 15 years. From the front desk to the vet techs we have always had an amazing experience and have recommended them more than we can count.