Scott Clulow, DO

Shanikia Foster

NO MASKS ENFORCED! Absolutely lacking cleanliness and safety. Everyone is coughing all over the office. Patients coughing ALL over the reception area and not being required to wear a mask.! Staff themselves, coughing and not even trying to cover they mouths, let alone wear their masks properly. WEARING IT UNDER YOUR CHIN IS ineffective! My husband is a triple bypass survivor and we are saddened by this lack of regard for his safety. We were there a few few weeks ago, after getting out of hospital. I love my nurse practitioner and his doctors Clulow and Alfono. We are back in hospital and very concerned about our next visit for my husband. Great doctors!

Melissa Williamson

Moved here a little over a year and was looking for a physician, I struck gold when I found Dr. Alfono. He takes the time to listen, doesn't rush, and is very warm and caring. My problem is not with the care my Dr. has given me, its with the billing department. I have been going in for medication check-ups monthly as I've been placed on new medication. I did notice on my Blue Cross Blue Shield claims app I was being billed, but the visits were over 150.00 each visit, I am in Network. I contacted my insurance company 3 times and was told it was a coding issue, that my initial visit would be slightly higher but just a re-check monthly would be covered . Each time I went into the office I was told I needed to make a payment. I did make a $83.00 payment but spoke to my Dr. about this and he agreed was high just for a re-check visit. I have spoke to the Office manager once before as well as Tina about getting this fixed. I was told I would get a call back. Its been 3 months now with no answers! I talked to the Office manager again Tuesday and was told she would get with the Billing Dept. and give me a call back. I did not get a call back. I called again today and had to cancel my upcoming apt as things seem to not be able to be fixed as well as lack of communication. I would like to continue to see my Dr. as he has been the best Dr. I've seen in over 20 years, but need things fixed!

William Price

1. The wait (appointment time and time when the doctor is first seen) is concerning. I know that the patient and doctor want to have ample medical discussion time; so the wait time becomes part of the equation based on that discussion. My suggestion is that maybe the nurse who first see you and take vitals can based on experience, observation or just a plain guess, inform the patient of what he/she think might be a possible wait time. 2. The entire staff and doctors are outstanding!!

lacy carter

Dr. Clulow is a wonderful physician. All of my family members have him as their primary care doctor. I wouldn't go to anyone else!