Planned Parenthood - West Hollywood Health Center

Hanna O

DO NOT GO HERE If I could give 0 stars I would. Came in early for the first appointment of the day (which was scheduled) for a UTI and was told I needed to pay 900$ to see the doc and get meds and more to get general testing done. My drivers license is from a different state so the office lady immediately said they don't take my insurance. My insurance is for California since I work and LIVE here now which she did not believe me....She pretended to run it and said it never popped up and refused to give me other payment options which I know they have for testing. She made me leave the office instead of letting me figure out my insurance with her. Called my insurance and it does work, she just refused to run it and every urgent care around me was booked for a wk plus (this was during the COVID outbreak in Jan) so my UTI turned into kidney problems and other issues. Never again with how much disrespect. I was basically talking to a selfish 12 year old.

Evelyn DeLuna

I had a good experience here the staff was so nice and supportive I had to terminate my pregnancy since my baby was diagnosed with anencephaly everything went great with my procedure !

Areli Colin

Very unprofessional for staff members to steal from their patients. It is their responsibility to make patients feel safe at this health center and not uncomfortable. Karma is real and will get justice on the lady who stole from a patient.

Angelica Santos

As a medical worker I am saddened to hear of how disrespectful the staff was here to an individual who had trusted them to take of her. As medical staff we should never have our patients feel violated and let alone steal our patients items. I hope that all the staff that were working there while this expensive item was stolen get fired and revoked of their licenses. This is just so disgusting.